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I absolutely love this app. Easy to use and great products.
I've been using this app for 2 months now and every time I have an issue I try to contact the support no answer, very bad customer support. plus lately i can't add products to my import list.
new revolution app which made drop shipping simplified.. loved it 5 star
Would be good to have more premium products that ship to Australia.
Its a shame the brands are targeted to the US only.
Otherwise, the independent brands are not bad but they are limited especially limited in their locations.
But, the app is great and offers variety so I am happy, thankyou!
I am new to the Dropshipping business, but Modalyst has been a great help with their selection of suppliers and Brand name products. I like to have the ability to have suppliers that are in the US. Being new I have only made 1 sale and didn't receive any feedback on the products, so I held back from a 5-star rating. With the Chrome extension importing products is a breeze. Like any system, there are improvements that can be made but for now, it's more than adequate for my needs, looking forward to future updates and added suppliers. I would recommend Modalyst to anyone.
Horrible app!! I would not trust the vendors on this app at all. I had a customer order 2 items. One item took forever to be shipped and the vendor would not reply to my emails until I contacted Modalyst about them. The other vendor shipped an item that looked nothing like the pictures. I ended up having to refund my customer for the entire order due to her dissatisfaction with the purchase.
Also, just a few days ago, the brand that took forever to ship an item was completely deleted from my shop without warning!!! Luckily Modalyst is not the only supply app I use. But I feel really bad for those that spent hours adding those products to their store, only to have them all DELETED suddenly.
I uninstalled the app and asked to be refunded for the app fee I paid since I actually lost money during my subscription (I had only had the app installed for about 2 weeks). Of course, customer service has yet to reply to that email and will not refund my money. Very untrustworthy app and I will never use it again.
Hi Karice,
Thank you for the feedback. Again, we are very sorry about the experience you had with the suppliers in question. It is not our standard, and we will do our best to resolve it right away. As far as your billing, I believe our cofounder is in touch with you and will help finalize your refund request as soon as possible.
If you have further questions, please feel free to email him directly at alain@modalyst.co.
I look like really nice products but i'm just starting to use the app so I'm not sure how it'll work out
Thank you for taking time to review our app! We are glad you are impressed so far with the products we have to offer on our Marketplace. There are so many options. Here's a link to our Help Center section on Products: http://support.modalyst.co/en/collections/1930535-products. You will find tips and tutorials on how to find exactly what you're looking for while perusing on Modalyst. If you have any specific questions, please don't hesitate to reach out to us via our live chat or directly at team@modalyst.co!
IVE NOT SOLD AN ITEM YET BUT IVE ONLY BEEN DOIN IT FOR JUST OVER A WEEK BUT THERES LOADS OF VARIOUS ITEMS TO CHOOSE TO ADVERTISE ON YOUR SHOP THE COMMISSION IS REALLY FAIR LIKE EVERYTHING ELSE IT DOESNT HAPPEN OVER NIGHT I WOULD RECOMMEND ANYONE TO TRY IT .
ITS QUICK AND EASY ITO JOIN ITS A GREAT IDEA TO IMPROVE YOUR STORE AND EARN GOOD MONEY...
PS I WILL RATE 5 STARS WHEN I START SELLING
Modalyst's customer support is hopelessly bad. Each time I write to their suctomer support I get a reply two/three days later saying that he (the customer support person) would research and get back to me soon but never does.
Thank you for your review and feedback. We apologize that you had such an experience with our Customer Support team. I know it must be frustrating. That said, your feedback is important and will help us improve in the ways that matter to you and our broader community. So, thank you. Please don't hesitate to reach out to us via email as well directly at team@modalyst.co.
They have a decent amount of options for product, and I like the filter choices when looking at products. Super convenient to be able to filter based on where item is being shipped from, price and many others. Thinking about trying one of the paid plans to be able to get more products and better prices. I would give 5 stars but prices seem a little high.