Modalyst: Dropshipping

If you think you're getting a good deal from Modalyst for dropshipping your products, think again. Here's an example:

https://modalyst.co/search_results/item/aaf187b8-b957-491e-9da5-9815ff86bd23
The cost through Modalyst is U$ 270 + U$ 9.30 shipping to Australia.

https://www.darienzo.us.com/store/jacket/1285-clear-yellow-color-lamb-leather-round-neck-jacket.html?search_query=Biker+Women%27s+Leather+Jacket+Roundneck+Red+Clear&results=3
The supplier is selling much cheaper on their own website. Only U$ 207.18 with free worldwide shipping.

I questioned their support on Sep 1st, no significant reply. Then I kept following up after more than a month later, Felix replied this:

On Fri, Oct 4, 2019 at 6:30 AM Felix from Modalyst wrote:
I apologize for the delay in getting back to you.

Now can you please send me a screenshot a the supplier you're referring about the prices or the name of the supplier and the name of the products I'll be happy to take a look.

--

Felix Felix from Modalyst

Clearly, Felix didn't read my email properly because I even gave the links to check. It's like replying by saying, What is your email? Nevertheless, I replied on the same day and no response till now.

Note: Do NOT reply my review! It does NOT help anyone. Reply my email instead!

UPDATE: Espin from Modalyst stepped in and responded to each of my queries. A lot more helpful than Felix. Thank you for this, but I still cannot give 5 stars as this should have happened in the first place, not after a-1-star review is posted. *I increased the star to 3*

UPDATE: The supplier has now been removed from Modalyst as they refused overtime to be compliant with all of Modalyst's dropshipping policies. They were not following the 60% of MSRP rule.

So far it is nice. I am wishing for more of a variety of products. Also, I would like ,it to be more clear what the sellers shipping terms are before adding items to Modalyst

Good app. But needs a lot more refinement, either from Modalyst or from the suppliers.
The biggest problem I have is suppliers not providing accurate descriptions for their products. Either the description doesn't match the variant, isn't descriptive enough, or the variants/customization offer on their store isn't offered in your app.
I do like that Modalyst can seamlessly integrate product info into our Shopify stores, however, it would be great if you could integrate more info, (i.e. product sizing charts, diagrams, and other forms of media that are on the supplier's sites. That way the customer's questions are answered without having to leave negative reviews.)
Last, your chat function doesn't work that well. It lets me do a search within your help center, but I can rarely chat with an actual person.
Thanks for taking the time to listen. I look forward to seeing the changes you all make.

Is a good app for an online fashion store anyway poor support service.

Still some work to do on each product before it is crisp on your store & major brand items should be shipped in Europe considering their being shipped from Italy but all in all great selection of products that can keep your store in the now season to season.

Some good products and great interface. The bad is some vendors don't ship when they say they are going to ship, and they don't respond to emails. So select vendors at your own risk. Also be careful of counterfeit products, there are many that are counterfeit. I had to stop using the app because the vendors were so bad at shipping. It's too bad I was getting a lot of sales too.

I was happy in beginning but I decided to downgrade and I got disappointed. You can choose independent brands but these with premium suppliers, you cant. They are more as well and you cant filter for the only supplier without premium. Don't worth money. The brands are also limited, ships only within the US.

They have a lot of cool store stuff. However, the venders do not answer their emails regarding questions on sizing, fabric and such. One vender Q2 was the only vender who was very responsive..out of like 10. Venders also claim to be made in the US, but after doing my own research they are not. They also just disappear too. I wish they would screen them better. They do provide nice product pictures. I cannot comment on shipping or order processing yet. This is just in the first month of having the app.

I am going to use this app to drop ship lets see how it goes I’m pretty excited !i like the merchandise and it seems easy to manage

It’s a nice concept, not impossible to use. I just started using it, it’s annoying that there’s a 25 product limit and the next one up is $25 for 250. The filters don’t really weed things out the way I needed it to