Monk Free Gift & Cart Upsell

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Great app to boost sales!

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

Great app, got also good assistance from the support team

The best! Support is there when you need it and tutorials are easy to follow! This app is awesome!

Visually the app looks good and offers enough customization. The support was very helpful and responsive. I definitely appreciate their collaborative approach. The process of setting up the app and making everything work was a little hindered due to Shopify server-side problems. Nevertheless, the support team has managed to help me out and made an effort to make my offer work as intended. Unfortunately, I was unable to utilize all of the functionalities of the app and couldn't find some features I was specifically looking for so had to keep looking out in the app store. If offered features are what you need, I highly recommend Monk. I have managed to generate a few hundred dollars of additional revenue during the trial period using free gift milestone offer.

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

The support team were amazing! We were experiencing issues with another gift app not working with different currencies but this app was a great solution.

Great support and customisation. The app has a nice user experience and we are seeing notable increases in AOV by using the free gift option.