Monk Free Gift & Cart Upsell
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We're enjoying using it. Definitely helping us increase AOV.
Support is fast, very responsive and helpful.
Only thing is that it can sometimes be a bit slow to load for our site visitors.
Very fast and friendly support. Best feature of this app so far. And there are a ton of discount / sale options to choose from, making this a very versatile app!
So far so good. I had a little bit of an issue configuring it. But the support, (his name was Jay) was fantastic, we jumped on a quick call and fixed the issues within a few minutes.
I wanted something subtle that did not interfere with the UX too much. Monk did the Job and support has been excellent. Patient, polite and helpful
Can build great funnels and excellent customer support. Took them less than 2 minutes to hop in my chat and help answer questions. Highly recommend Monk!
I had a great experience with the support provided by Jay. He was extremely patient and persistent in understanding the exact issue I was facing. Despite my initial frustration, he remained calm and continued to offer assistance until the problem was fully resolved. The app is now functioning smoothly, and I appreciate his dedication and support. Thank you, Jay, for your exceptional service and for making my experience with the app a positive one. Keep up the great work!
I really like the app it is easy to use whenever you need help the support is ready
The App is 2 stars. I followed their video tutorial to set everything up and it did not work. Their customer service is 5 stars....but that doesn't help if I am trying to do things when they are offline and it isn't working.
We sincerely apologise for the experience you've had with our app. Please refer to the e-mail we've sent you, our best people are on this and we'll ensure the problems you've faced are solved immediately.
The customer service was really quick to solve my technical issues.
I still have to test all the app features but it's already looking promising!
It appears to be working well. Easy set up and support is great too!