Avaliações (425)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de maio de 2024

I had a great experience with the support provided by Jay. He was extremely patient and persistent in understanding the exact issue I was facing. Despite my initial frustration, he remained calm and continued to offer assistance until the problem was fully resolved. The app is now functioning smoothly, and I appreciate his dedication and support. Thank you, Jay, for your exceptional service and for making my experience with the app a positive one. Keep up the great work!

Styon
Alemanha
30 days usando a aplicação
8 de maio de 2024

We're enjoying using it. Definitely helping us increase AOV.
Support is fast, very responsive and helpful.
Only thing is that it can sometimes be a bit slow to load for our site visitors.

Bio-First
Austrália
2 months usando a aplicação
13 de maio de 2024

So far so good. I had a little bit of an issue configuring it. But the support, (his name was Jay) was fantastic, we jumped on a quick call and fixed the issues within a few minutes.

Glow Queens
Estados Unidos
10 days usando a aplicação
24 de abril de 2024

Very fast and friendly support. Best feature of this app so far. And there are a ton of discount / sale options to choose from, making this a very versatile app!

RevitalTrax Development
Países Baixos
9 days usando a aplicação
Editado a 21 de junho de 2024

The Monk team has been very helpful in setting up our free gift incentives. We were able to hop on a quick Google Meet where they showed us how to get what we wanted accomplished and troubleshoot. Thank you Jay and Farheed for your support!

Green Envee Pro
Estados Unidos
2 days usando a aplicação
21 de março de 2024

I wanted something subtle that did not interfere with the UX too much. Monk did the Job and support has been excellent. Patient, polite and helpful

Unspun
Reino Unido
4 months usando a aplicação
17 de abril de 2024

I really like the app it is easy to use whenever you need help the support is ready

SirenChery
Usbequistão
About 1 month usando a aplicação
10 de junho de 2024

Amazing app and fast and easy support if something is not working. 10/10 would recommend!

MY HEALTHY FOOD
Áustria
4 days usando a aplicação
7 de maio de 2024

The App is 2 stars. I followed their video tutorial to set everything up and it did not work. Their customer service is 5 stars....but that doesn't help if I am trying to do things when they are offline and it isn't working.

Fast Frontier
Estados Unidos
2 days usando a aplicação
Questão respondida por Monk Commerce 8 de maio de 2024

We sincerely apologise for the experience you've had with our app. Please refer to the e-mail we've sent you, our best people are on this and we'll ensure the problems you've faced are solved immediately.

20 de março de 2024

Can build great funnels and excellent customer support. Took them less than 2 minutes to hop in my chat and help answer questions. Highly recommend Monk!

Vielle & Lewis
Estados Unidos
30 days usando a aplicação