Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
30 de novembro de 2023

App works great! Excellent customer support as well.

IsabelleGraceJewelry
Estados Unidos
About 17 hours usando a aplicação
30 de junho de 2023

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

mettleandbloom
Irlanda
6 months usando a aplicação
8 de novembro de 2023

Fast and great help. Highly recommended! :)

Jewelstrap
Noruega
About 2 months usando a aplicação
Editado a 2 de agosto de 2023

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Japan Figure Store - #1 Bring To You The Best Japanese Goods
Japão
3 months usando a aplicação
23 de novembro de 2023

Their support was very prompt and was able to resolve my issue very quickly, which was great!

Minisforum JP
Hong Kong, RAE da China
About 6 hours usando a aplicação
30 de agosto de 2023

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

BOOM AND MELLOW
Emirados Árabes Unidos
10 months usando a aplicação
25 de outubro de 2023

Faheed was very helpfull and patient with my requests and question.
I'm on the trial period but if the app does good for our business we might go on monthly subscription.
Thanks

Gym Elite Sportswears
Hong Kong, RAE da China
8 days usando a aplicação
13 de novembro de 2023

Sara from the help desk at MONK was FANTASTIC!
I had a requirement for our website that need some thinking to get it right and Sara spent time trouble shooting the MONK system and offering ideas. In the end we ended up with a PERFECT solution.

Outback Cobber
Austrália
About 2 hours usando a aplicação
14 de junho de 2023

Customer support actually helps you if you have a problem! Instead of ignoring it or not solving it I got complete assistance with my store from Monk. Thank you for their professional support team!

Monk is easy to use and set up, fully recommended. And it’s FREE!

StudyPrint Thermal Printing
Reino Unido
2 months usando a aplicação
23 de novembro de 2023

App was ok but the support I got today was great!

Cross O Meats
Estados Unidos
About 20 hours usando a aplicação