Monk Free Gift BOGO & Upsell
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We could not find a cart upsell app that worked well with our Motion theme and other cart plugins. Monk worked great and the customer support chat has always been very responsive to us.
I chose Monk because I wanted to create a more advanced checkout experience with a free gift option, not just a basic discount. I had a small issue at checkout at first, but the Monk support team took it very seriously and resolved everything within two days. Now my website works beautifully, and the setup is exactly what I wanted. I love how the offer looks and how many possibilities the app gives me. Great app and amazing customer service!
Very helpful support and fast to respond to technical investigatons
There is a bit of a user learning curve with the product itself, but the support staff is super helpful and responsive when you do run into any issues.
Special thanks to the support team for their quick responses and professional assistance. They made the setup process simple and stress-free.
Fast response when there is an issue. Like the variety of features!
Given the price of the app, I thought customer support would be able to help us, but no.
No one was willing to help me set up the progress bar.
No enthusiasm, no motivation, I definitely do not recommend this app, especially considering the price and the features it offers.
Don't waste your time.
Hey, Ravish here founder of Monk apologising on behalf of the team. We have fixed the issues you had raised with our team, can you please go to the app and confirm if it's now working as expected? We have our best people looking into it and I assure you that we'll do our best to get your offer up and running.
Works great and has fantastic responsive support would recommend.
Their support was quick to respond and fix my issue right away.
Yogita and the rest of the MONK team have been super responsive from day 1. They've guided me through the learning curve, helped troubleshoot, and even deployed technical fixes whenever required. Their communication is clear and they are very fast. 100% recommended!