Monk Free Gift+Checkout Upsell
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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I'm using this app for Black Friday and it has help me a lot. Specially because the Customer Service team contacted me and let me know of an error I made when setting up a free gift, wow!! If it wasn't for them, I wouldn't realize it and fix it! Thank you so much ❤️ This app is awesome!! ⭐⭐⭐⭐⭐
good support
There are a lot of bugs and issues in the app. We raised multiple tickets that it was not passing any of the discounts to our 1 click checkout setup but they kept saying it was an issue with the checkout partner while the checkout partner said otherwise.
Also when we asked them to help move a widget by adding space below the add to cart button, they failed to do that. We had already done that in our theme but it was not working and their support team was of no help. Also, now they are not available for live chat support, so you just keep writing back and forth on emails without any resolution
Update(Sept 2024): The store was using a third-party non Shopify checkout which does not support post purchase upsells. The app has post purchase upselling powered via Shopify's official Checkout Extension which is incompatible with this particular third-party checkout solution.
We have 400+ reviews talking about how swift and helpful our support is. We do our very best to help our merchants resolve any issues they face immediately but the roadblocks on this store were complicated in nature and resolving them real-time on live chat would not have been possible which is why we suggested emails.
Nice app, and very good support. Too early to judge how efficient it is to increase average order value.. will see :)
Good app and great assistance!
The funnels are set up easily and when we had a few problems they resolved them ASAP.
A very good app and a nice support on your side. I´m happy about this...............................
I've tried a few apps similar to this, but this one is by far the best! Easy to setup, and free to use if your sales are under a certain amount. I did have an issue with it not working at first but Murtuza from customer support helped me and and it was solved the same day! Thanks Monk & Murtuza!
Very fast and helpful support. I haven't used the app fully but I will come back for a review in a few days. Looks very promising and easy to use as a customer. thank you for the great support
Was looking for an Upsell for the holiday sales, but the customer support never reply my question after waiting for a week still nothing.
We did reply to them via email a couple of times but seems like the email address they provided was a non responsive one.
Excellent app has helped a lot. Support is excellent, very quick and very helpful. Pricing is great also.