Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

レビュー (480)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年12月6日

Just uploaded the app! Service is amazing, staff is efficient and helpful. The app is very simple to use and has to many options to create creative offers for your clients.

SWIMWEAREDEN
カナダ
アプリの使用期間:3ヶ月
2023年11月23日

Their support was very prompt and was able to resolve my issue very quickly, which was great!

Minisforum JP
中華人民共和国香港特別行政区
アプリの使用期間:11ヶ月
2024年2月5日

Monk Cart Upsell & Free Gift is genius! Intuitive, simple and targeted marketing tool to maximize customer visits and upsell in a way that feels organic. Highly effective. Recommend to all e-commerce businesses!

Fight Or Flight Club™
アメリカ合衆国
アプリの使用期間:27日
2024年1月31日

I recently had an issue and had to ask for support, I received help from Ravish from the customer service team, and I must say, the experience was outstanding! I was struggling with configuring certain options, and Ravish went above and beyond to assist me.

Not only did he patiently guide me through the process, but he also took the initiative to send me step-by-step instructional videos tailored to my specific needs. This personalized touch made the entire troubleshooting process incredibly smooth and efficient.

What truly stood out was Ravish's dedication – he stayed connected throughout the entire time, providing real-time support. Having him in line while I worked through the issue was immensely helpful. His expertise, along with the willingness to go that extra mile, made me feel valued as a customer.

Overall, I'm extremely satisfied with the level of service provided by Ravish and the entire customer support team. Kudos to them for setting a high standard for customer care! I highly recommend this Monk, not just for its functionality but for the exceptional support that comes with it.

Thank you, Ravish, and the entire team, for making my experience a positive one!

Rejuuv
カナダ
アプリの使用期間:5日
2023年11月28日

I recently added this app to my store looking for an easy way for customers to receive free gifts with purchase. I had tried another app before but felt it was a little too complex. The first night I was having some trouble and I reached out to customer support. The agent did help me somewhat providing help docs but I was still very confused on the process not sure if this app was going to work. Next morning I decided to try to reach out to customer support again and this time I was connected with a different agent. Ananya was amazing :) She went above & beyond to not only explain the process but she got on a google call to see my screen & guide me through it (the google call was her idea). She also talked with their tech team to make some customizations code wise to really refine the final product. Had it not been for her taking the initiative and really trying to make an effort to help me I would've moved on to another app. I've only used the app for a very short period of time and I've still yet to try the other features but as long as customer support continues to build a positive relationship I think things will go well and the app will become an asset. I also think the pricing is reasonable for the ease of use of the app (once you know how to do things) and especially for small businesses that have yet to build a solid customer base. They don't have a lot of diy help docs but the customer support makes up for it. Overall I recommend giving this app a try (be sure to reach out to customer support first thing so they can explain widgets to you if you're trying to set up the gift progress bar) and I will give an update when I try some of the other features.

Bon Bini
アメリカ合衆国
アプリの使用期間:2日
2024年8月28日

nice app!! i like the options and everything works properly

Aussiechicmelbourne
オランダ
2024年4月2日

The customer service was really quick to solve my technical issues.
I still have to test all the app features but it's already looking promising!

PENDI
イタリア
アプリの使用期間:5日
2023年11月7日

Monk is a fantastic addition to our Shopify store! This app makes it much easier to enhance the cart experience by offering free gifts and cross-selling. Its user-friendly features have helped improve our conversion rates, and it's a valuable tool for any e-commerce business. The customer support is extremely responsive and very helpful with custom solutions to fit our store!

Rosy Rings
アメリカ合衆国
アプリの使用期間:7日
2023年11月9日

Fixed my problem fast and the customer service was great because he made recommendations on how to increase conversion rates

TokyoTide
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年11月20日

We are very happy with the app. Everything works fine and smoothly. Can recommend it.

HS Activa
ドイツ
アプリの使用期間:5ヶ月