Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

評論 (549)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月21日

=== DON'T INSTALL THIS APP ===

Warning: Avoid downloading or trying this app!

I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss.

The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email ...

DKHOUN
沙烏地阿拉伯
使用應用程式 10天
Monk Commerce 已回覆 2024年11月22日

1. The merchant uninstalled the app during their free trial and did not pay for the app (the usual 7 day free trial was extended by 7 more days upon request)
2. We requested ...

2023年4月4日

I would avoid. A CRO company told us about this app. We downloaded it for the trial but it lacked basic functions that Rebuy or Upcart have. Then the company asked to use our logo on their website to highlight large merchants using their software. We told them we're not even using it. Turns out we were being billed and we never used the product. But they wouldn't refund us the funds.

Read the ...

poshpeanut.com
美國
使用應用程式 3個月
Monk Commerce 已回覆 2023年4月4日

Update(Sept 2024): The app charges a flat monthly fee based on the total orders processed by the online store. This is specified when a trial is started as well as in our ...

編輯時間:2023年1月19日

App is seriously glitchy. Installed and tested a few different offer types. Had problems with product variant selector not updating on my offer products, products were erratically appearing and disappearing when they shouldn't have based on conditions set in the app. The final straw was after trying to remove or update offer products and quantities in the cart, the cart threw an error and went ...

BioSource Nutra
美國
使用應用程式 2個月
Monk Commerce 已回覆 2023年1月19日

Update(Sept 2024): Almost all the issues faced by this store were due to the theme they were using. It seems to have been a poorly coded, non-official theme purchased from a ...

2023年7月14日

rubbish apps .. charge me money,...... I never use it apps and just install charge me $ dollar.... rubbish apps ...try to scam us.

vestlit-1
新加坡
使用應用程式 大約1個月
Monk Commerce 已回覆 2023年7月15日

Update(July '23): A full refund has been processed.

This should not have happened. We apologize that you were billed even though you did not make use of the app. Please see ...

2022年12月10日

There are a lot of bugs and issues in the app. We raised multiple tickets that it was not passing any of the discounts to our 1 click checkout setup but they kept saying it was an issue with the checkout partner while the checkout partner said otherwise.

Also when we asked them to help move a widget by adding space below the add to cart button, they failed to do that. We had already done that in ...

Athlizur
印度
使用應用程式 12天
Monk Commerce 已回覆 2023年1月19日

Update(Sept 2024): The store was using a third-party non Shopify checkout which does not support post purchase upsells. The app has post purchase upselling powered via ...

2022年11月19日

Was looking for an Upsell for the holiday sales, but the customer support never reply my question after waiting for a week still nothing.

ustarbeauty.com
美國
使用應用程式 7天
Monk Commerce 已回覆 2022年11月20日

We did reply to them via email a couple of times but seems like the email address they provided was a non responsive one.

2022年8月29日

Why can't they make a normal gift app. Please note that promo codes for discounts will no longer work in your store... You can add only one gift.

DENTIPHOTO.COM
愛沙尼亞
使用應用程式 1天
Monk Commerce 已回覆 2022年8月29日

Update(Sept 2024): 1. Monk is built as a unified upsell + gift app to ensure merchants do not have to use several similar apps (too many apps can bloat subscription fees as ...

2023年2月2日

This app uses a workaround creating "Draft Orders" and so when we went live it created errors in our reporting and workflow for "Online Orders." Also, it was not working consistently and only half of our customers had the promotion added to their cart.

Madaras Gallery
美國
使用應用程式 大約18小時
Monk Commerce 已回覆 2023年2月3日

Update (June '23): The app now uses Shopify Functions instead of Draft Orders.

We use Shopify's Draft Order mechanism because it provides incredible flexibility in the way ...