Monster Post Purchase Upsells , 12件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の83%は5つ星です
    10
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の17%は1つ星です
    2
2023年4月26日

Customer service could be better, and the app had features that never worked. Disappointed with what could be a useful app.

Raw for Birds
オーストラリア
アプリの使用期間：約2ヶ月
Monster Apps が返信しました 2023年4月26日

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps.
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

編集日：2023年4月26日

Buggy and never worked correctly. Chased their "support" for weeks, trying to get them to fix a problem with the app. Support lied to me multiple times, claiming it was fixed when it wasn't.

Queenslander Aviaries
オーストラリア
アプリの使用期間：約2ヶ月
Monster Apps が返信しました 2023年4月26日

THIS IS UNACCEPTABLE! Saw the 2 reviews from your stores. Just went through all the chat history and spoke with all who were involved. This should have NEVER happened. - Can't believe it did!!!!
This is not the normal level of Monster service our customers love from our other apps..
Yes these were new features you were working with.. but no excuses - they should have been working. I'm extremely sorry.

I've emailed you directly and would love to help personally get to a solution you love.
Here to help
Ty one of the co-founders.

1
1