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I've seen great AOV results historically using the Monster cart. I recently had an issue with billing and upgrading onto the V2 version (which offers a much faster cart), but I can say that Ty the founder is a class act and looked after me personally until the issue was fully resolved. I look forward to using Monster for the foreseeable and adding $$$ to my average order value. Cheers team.
Team - Sorry to hear this has been your experience. Just want to clarify some things... V2 is not in beta.. but the migration experience was (although 500+ brands have gone through the process already). This is why we sent some instructions for checking over things before going live. Unfortunately when migrated there was CSS conflict with theme. We have never had this result before. Sorry about this and we will learn from it.
We upgraded you based on the strict times you were informing us to on the friday. Unfortuantely.. as far as i can see the upgrade ended up being done on weekend times when support is away for an hour or so on some days. I hear the frustration here. We will learn from this experience. As for the billing... as per messages we were likely undercharging you for most months using the app.. i believe you would have got a good outcome as per the actions taken to help here. :)
Unfortunately yes.. the migration did not work the perfect way it needed with store clash.. and we will endeavor to work hard at making this work 100%.
Incredibly fast, responsive, and helpful customer service!! I had an issue with a product photo carousel in the slide-out cart on my website, and I contacted Monster Cart’s customer service. Their team got back to me within 10 minutes, requested access to my store, and sorted out the problem instantly. Absolutely fantastic!
I LOVE LOVE LOVE!!! MonsterApps/Cart and have been using it for the past two years. I highly recommend. I just upgraded to version 2 and know I will love it even more. Their tech support is amazing 10/10 so shout out to them. If you have been considering, wait no further and download them today!!!
I would rate this 10 stars if I could. This is by far the strongest cart upsell app on Shopify right now.
Since implementing it, I have doubled my AOV, and it includes every feature you could need in a serious upsell tool. For a while I was torn between OCU and Monster Cart, but with their latest updates, Monster Cart clearly wins across the board.
Customer support has also been excellent. Fast, reliable, and at one point I even had one of the founders, Ty, personally assisting me.
100/10. If you are looking for an upsell app that genuinely lifts AOV, this is the one to use.
I'm really not so tech savvy, but that's not a problem! The Team at Monster Cart, especially my new best buddy Charlene, was there to help me create a cart that was tailored for my e-commerce site to increase my Average Order Value. It was everything I was looking and hoping for in a tool to help me with my business. Thank you Monster Cart!
The girls behind this app are so supportive, knowledgeable and kind. They have been a help, and answer any question so quickly. Thank you so much!
I've been so impressed with Monster Cart so far - the team are very helpful as well in quickly answering any set-up questions. I really like the added features that Monster cart have that I know don't exist in the other cart apps - Monster Cart for example have in-cart drawer scarcity timers and banner announcements. Fantastic!
Great app! Support is even better! Very responsive and keep me updated if fix needs more time.
Awesome app I think this really helped smooth out the checkout experience and upsell for sure! One of the best apps I have and definitely worth it!
MonsterCart is a really great app! We've tried a fair few similar apps, but have always come back to MonsterCart as the interface is easy yet powerful to use! The customer service is above & beyond, super helpful.