Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
2 dicembre 2022

I've installed the app but did need some help from support. I haven't yet recieved an answer tho' the app creators claim 24/7 support. I'll uninstall this app.

Egendesign
Svezia
Circa 20 ore di utilizzo dell’app
Staytuned ha risposto 16 dicembre 2022

Thank you for this frank review. You're right - we were slow to reply and left you in the dark for far too long, and I'm really sorry about that. We set high standards for ourselves and we clearly dropped the ball here. But I'm happy you were willing to jump on a call with Marko to talk through your issues, and even happier that you've chosen to reinstall. Now it's up to us to make sure you continue to get the service you deserve and get full value from Moonship. Thank you for that opportunity!

Hannes Bez | Customer Experience Lead