Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reseñas (179)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
29 de octubre de 2024

Quick reply and help

Capri Maffia
España
29 minutos usando la aplicación
MOOSE INNOVATIONS INC. respondió 30 de octubre de 2024

Hi Capri Maffia,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

We truly value your support,
Sam from MooseDesk

10 de octubre de 2024

Amazing service

Synergy-Hub
Sudáfrica
44 minutos usando la aplicación
20 de octubre de 2024

outstanding service and great functionalities

Makerlab Electronics
Filipinas
Alrededor de 2 horas usando la aplicación
MOOSE INNOVATIONS INC. respondió 30 de octubre de 2024

Hi Makerlab Electronics ,

Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Anne from MooseDesk Support Team

22 de agosto de 2024

Amazing functionality and immediate support response, really impressed.

My Store
Reino Unido
Alrededor de 2 horas usando la aplicación
MOOSE INNOVATIONS INC. respondió 1 de septiembre de 2024

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Mina from MooseDesk Team

16 de agosto de 2024

SO far, so good. Very very helpful and responsive.

Sodd Ocks
Reino Unido
Alrededor de 1 hora usando la aplicación
MOOSE INNOVATIONS INC. respondió 1 de septiembre de 2024

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team

2 de octubre de 2024

good service!

Goethite Haruka
RAE de Hong Kong (China)
41 minutos usando la aplicación
17 de noviembre de 2024

5/5 awesome

Frukostproffsen
Suecia
29 minutos usando la aplicación
21 de junio de 2024

Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.

Ark Colour Design - Retail
Reino Unido
Alrededor de 21 horas usando la aplicación
MOOSE INNOVATIONS INC. respondió 14 de julio de 2024

Hi Ark Colour Design - Retail,

Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Sam from MooseDesk Team

14 de enero de 2024

I recently had the pleasure of working with Tom from Moosedesk's support team to set up my Shopify account, and I couldn't be more impressed with the level of service I received.

Tom's assistance was nothing short of exceptional. He guided me through the entire process with patience and expertise, ensuring that I understood every step along the way. His knowledge of the platform and commitment to customer satisfaction truly stood out.

Moosedesk's support team, and especially Tom, demonstrated a high level of professionalism and dedication. It's evident that they prioritize their customers and go above and beyond to provide top-notch assistance.

I highly recommend Moosedesk for anyone seeking reliable and friendly support. Thanks again to Tom and the entire Moosedesk team for making my experience a positive one. I look forward to continuing to work with your platform!

EV FUEL
Suecia
9 meses usando la aplicación
MOOSE INNOVATIONS INC. respondió 31 de enero de 2024

Hi there!

We are so glad to hear that you enjoyed the features of MooseDesk, especially the support experience that Tom provided. Rest assured that whenever you reach out to us, no matter it is Tom or any other agent, we strive to keep up with the standard quality service consistently. At MooseDesk, customer support is always one of our top priorities that we focus on!

Again, thank you for putting your trust in MooseDesk and allowing us to become a partner on your eCommerce journey.

Sincerely!
MooseDesk Support Team

10 de julio de 2024

Great app, polite and effective support

AvantFact
Polonia
1 día usando la aplicación
MOOSE INNOVATIONS INC. respondió 19 de julio de 2024

Dear AvantFact,

Thank you so much for your wonderful 5-star review! Your kind words truly brighten our day. Rest assured that we will try our best to maintain your satisfaction

Looking forward to serving you again soon!

MooseDesk Team