Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reseñas (181)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
22 de septiembre de 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
Francia
29 días usando la aplicación
MOOSE INNOVATIONS INC. respondió 29 de septiembre de 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

1 de septiembre de 2024

绝对是我用过最好用的免费live chat插件,强烈推荐!

Luludom
Croacia
3 meses usando la aplicación
MOOSE INNOVATIONS INC. respondió 29 de septiembre de 2024

嗨,世豪杨,非常感谢您抽出时间为我们留下精彩的五星评价。您的善意言语确实让我们的一天变得明亮起来。我们很高兴听到您喜欢我们的服务。如果您有更多反馈或建议,请随时分享。

MooseDesk 的 Anne

17 de octubre de 2024

great app, great service, recommended

FashionistaDeal
Emiratos Árabes Unidos
14 días usando la aplicación
24 de septiembre de 2024

I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything.

The app works pretty good. 100% go for it!

My Store
Italia
25 días usando la aplicación
MOOSE INNOVATIONS INC. respondió 29 de septiembre de 2024

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support when you need us.

We will be there for you :D
Mina from MooseDesk Team

21 de octubre de 2024

Great customer support, looking forward to the subsequent upgrades!

inphic
China
11 días usando la aplicación
MOOSE INNOVATIONS INC. respondió 30 de octubre de 2024

Hi Inphic,

Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.

We’re grateful to have you in our community,
Sam from MooseDesk

12 de noviembre de 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Reino Unido
7 días usando la aplicación
10 de septiembre de 2024

Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!

inkspire Tee
Estados Unidos
Alrededor de 1 mes usando la aplicación
MOOSE INNOVATIONS INC. respondió 29 de septiembre de 2024

Hi Andre,

Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.

Rest assured that we will work harder to bring the best product to you :)

Anne from MooseDesk Support Team

10 de septiembre de 2024

Excellent app. Excellent customer service by (Anne). Highly recommended for shopify

CHEMINEE
Sri Lanka
Alrededor de 1 mes usando la aplicación
MOOSE INNOVATIONS INC. respondió 29 de septiembre de 2024

Hi Charith

It's Anne here, thank you so much for your positive review and shoutout. It really makes my day. We are happy that you like our app and will work harder to keep your heart forever :).

Really thank you so much for your support and hope you all the best in life

Anne from MooseDesk Team

16 de octubre de 2024

We highly recommend this app! Great customer support too!

ZAPNAP CASES
Australia
9 días usando la aplicación
MOOSE INNOVATIONS INC. respondió 30 de octubre de 2024

Hi ZAPNAP CASES,

We sincerely appreciate your 5-star review! Your continued support means the world to us - thank you for this wonderful review! We're honored to have earned your trust over time and appreciate you sharing your positive experience with others.

Thank you for being part of our journey and also let us be in yours
Sam from MooseDesk

31 de octubre de 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
India
7 días usando la aplicación