Moose: Live Chat WhatsApp, FAQ
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!
Have a fantastic day,
We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team
Great customer support, looking forward to the subsequent upgrades!
Hi Inphic,
Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.
We’re grateful to have you in our community,
Sam from MooseDesk
Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!
Greetings BulkSchoolSupplies!
Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email when you need us.
We will be there for you :D
Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.
Hi Manoj Kumar
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
fantastic app! and the customer service is amazing!!! i had a couple of questions and anne helped me straight away!
Hi THE FJORD HOUSE Team,
This is Anne here. Thank you for this wonderful feedback! We're honored to have earned your trust and look forward to your next visit.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
great customer service really friendly and all...Anne rocks !!!!!! Mina rocks too !!!
We highly recommend this app! Great customer support too!
Hi ZAPNAP CASES,
We sincerely appreciate your 5-star review! Your continued support means the world to us - thank you for this wonderful review! We're honored to have earned your trust over time and appreciate you sharing your positive experience with others.
Thank you for being part of our journey and also let us be in yours
Sam from MooseDesk
Absolutely thrilled with my experience using Moose: Live Chat, FAQ Helpdesk! The support team is incredibly responsive and knowledgeable, always going above and beyond to ensure any issues or questions are resolved promptly. Their dedication to customer satisfaction is evident in every interaction, making the process of getting help seamless and stress-free. It's clear that the team is passionate about their work and truly values their users.
The app itself is highly customisable, allowing us to tailor it perfectly to fit our specific needs. From tweaking the chat interface to setting up detailed FAQs, every feature is designed with user convenience in mind. The intuitive design and powerful functionality have significantly improved our customer support operations. Moose: Live Chat, FAQ Helpdesk, coupled with its outstanding support team, has been a game-changer for our business. Highly recommended!
Hi Oscar,
I have shared your reviews in to our colleagues as well. We thank you so much for spending your precious time to write for us such detailed review. It really makes our day.
Let's always support and yapping like what we are now haha.
Wish you everything good,
Anne and literally our whole MooseDesk Team
I had an excellent experience using this tool. The support provided by the team was outstanding and greatly appreciated. During testing in my development environment, I found that the tool's functionality worked flawlessly without necessitating any code changes, which significantly streamlined the implementation process.
Hi Suresh Shankar
Thank you for taking the time to leave us a perfect 5-star review! We're honored to have earned your trust and loyalty. As a valued customer, your opinion means a lot to us. We'll continue working hard to provide you with the best possible experience. Looking forward to exceeding your expectations on your next visit!
Anne from MooseDesk Team
This software is absolutely great! The team was very helpful in answering inquiries and also allowed for some customization to cater it perfectly to my business. I would highly recommend this to everyone in need of a Help Desk solution.
Hi Akii
We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Regards,
Mina from MooseDesk Support Team