Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Arvostelut (178)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 99 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
26. huhtikuu 2024

MooseDesk is a standout Shopify app that significantly enhances the support experience. The FAQs and Customer Support system are intuitive, allowing for rapid setup and seamless integration into product pages. The upcoming Chat feature promises to further streamline customer interactions. A special shout-out to Jason from support — his exceptional assistance ensures users can make the most of all features. Highly recommend for any Shopify merchant looking to improve their customer service efficiently!

SMAVtronics
Yhdysvallat
Päivä sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 22. toukokuu 2024

Hi there,

Thank you so much for taking the time to share your experience with MooseDesk! We're thrilled to hear that our app has made such a positive impact on your Shopify store's support experience.

We take great pride in providing intuitive features that seamlessly integrate into your product pages, allowing for rapid setup and efficient customer service. It's fantastic to hear that our FAQs and Customer Support have met your expectations.

We're especially excited about the upcoming Chat feature and its potential to further streamline customer interactions. We're dedicated to continuously improving MooseDesk to meet the evolving needs of Shopify merchants like you."

MooseDesk Team

21. toukokuu 2024

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
Puola
Noin 15 tuntia sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 22. toukokuu 2024

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

9. helmikuu 2024

A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.

Navigatie Nederland
Alankomaat
6 kuukautta sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 15. helmikuu 2024

Hi Navigatie Nederland,

Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!

It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.

Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.

Sincerely,
MooseDesk Team

7. elokuu 2024

推荐,好用

Honeywell Smart Lighting
Hongkong – Kiinan erityishallintoalue
12 päivää sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 1. syyskuu 2024

Hi Honeywell Smart Lighting,

感谢您给予我们的五星评价!🌟 我们很高兴听到您喜欢我们的应用程序,并且它满足了您的需求。您的反馈激励我们不断改进,提供最好的服务。

如果您有任何建议或在未来需要帮助,请随时与我们联系。我们在这里为您服务!

再次感谢您选择我们并成为我们尊贵的客户。

此致,
MooseDesk 支持团队

2. huhtikuu 2024

Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app

Ball Mason Australia
Australia
19 päivää sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 22. huhtikuu 2024

Hi Ball Mason,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

14. huhtikuu 2024

Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.

Wadi Sadi
Arabiemiirikunnat
17 päivää sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 22. huhtikuu 2024

Hi Wadi Sadi,

We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.

Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!

23. joulukuu 2023

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
Yhdysvallat
6 päivää sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 31. tammikuu 2024

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

7. elokuu 2024

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

|c|o|l|o|u|r| of the day®
Saksa
Noin 3 tuntia sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 1. syyskuu 2024

Hallo

Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.

Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!

Mina von MooseDesk

6. huhtikuu 2024

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
Kanada
27 päivää sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 22. huhtikuu 2024

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

29. maaliskuu 2024

This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!

EverWolf
Yhdysvallat
10 päivää sovelluksen käyttöä
MOOSE INNOVATIONS INC. vastasi 31. maaliskuu 2024

Hi EverWolf,

Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Anne from MooseDesk Support Team

From MooseDesk Team"