Moose: Live Chat FAQ Whatsapp
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.
Hi Avis,
We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!
MooseDesk Team
I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.
Hi BALAAN,
Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.
Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Support Team
The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.
Congratulations guys!
Hi Leve de Tudo,
We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.
Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!
Wishing you a fantastic day ahead, and take care.
MooseDesk Team
you have really a great supporting team... impressive!!!
Hi Easy Shopping Villa,
Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.
Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.
Anne from MooseDesk Support Team
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.
While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.
Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Hi Prep4Life
Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.
We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.
We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
We're very impressed with this application so far. It has been well developed and we've found it fairly easy to set up. Looking forward to the new development of features over the coming years. Thank you for the application.
Dear WONDERCRAFT LTD,
We're thrilled to receive your glowing 5-star review!
Thank you for recognizing our efforts in delivering top-notch customer support app. Your satisfaction is our priority, and we're delighted we could meet your expectations.
If there's anything specific you loved or any area we can improve, please let us know. Your feedback is invaluable.
We're grateful for your support and look forward to serving you again. Should you have any questions or need assistance, don't hesitate to reach out.
Thanks again for choosing MooseDesk,
MooseDesk Team
So far installed the app. Mina popped up and gave excellent customer service. I will evaluate further and super grateful for the Earlybird access.
I am looking forward to this integration
Good day Mike,
You made our day with your trust in MooseDesk app and your awesome review! Mina would be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat. We always appreciate you!
Best regards,
Mina from MooseDesk Team
This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)
Hi buddy!
Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing the app and adding more awesome features in the near future.
We are also excited to inform you that the Live Chat feature is also coming in the early of March 2024 so stay tuned for new updates from us!
Other than that, don’t hesitate to reach out whenever you run into any difficulties, we are here to help.
All the best!
MooseDesk Support Team
The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.
Hi Enjoy Better Coffee & Tea
Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
Jason from MooseDesk Support Team
I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.
Hi Terry,
Thank you so much for your kind words and for always being the one of the best customer we have ever had. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
MooseDesk Support Team