Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Avis (252)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
17 février 2025

I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!

Northwest Music
États-Unis
22 jours d’utilisation de l’application
7 décembre 2024

It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.

Software and Gaming
Pays-Bas
3 mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 31 décembre 2024

Dear Software and Gaming Team,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley

5 janvier 2025

I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Gifts For Family Online
États-Unis
Environ un mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 3 février 2025

Dear Gifts For Family Online Team,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Maki from MooseDesk

2 février 2025

Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app

Ivory Sheep Collection Limited
Canada
3 jours d’utilisation de l’application
20 janvier 2025

Very helpful customer support. Easy to use. Would recommend!

VALURE LV
États-Unis
7 mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 2 février 2025

Hi there!

Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

7 février 2025

Very good and easy to set up. it has enough feature, and has mobile phone to check. very helpful

My Store
Viêt Nam
24 jours d’utilisation de l’application
5 février 2025

Looks really promising so far! The interface is user-friendly, and the customer support from Thomas has been awesome, quick to respond and super helpful. Can’t wait to dive in and explore all the features!

Mila & Co.
Canada
4 jours d’utilisation de l’application
27 novembre 2024

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!

MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.

What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.

If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

My Store
Inde
21 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 décembre 2024

Hi Gems Crowd,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Sam from MooseDesk

4 décembre 2024

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

Mazden
États-Unis
16 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 31 décembre 2024

Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us.

If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you!

Anne from MooseDesk

24 décembre 2024

I think everyone looking for a customer service solution should giveMoose a try. Anne from Moose was very helpful in answering myquestions and helping me customize the look of the app to fit my store.I really appreciate her efforts and patience.

Remisia.de
R.A.S. chinoise de Hong Kong
4 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 31 décembre 2024

Hi Remisia.de

Thank you for your thoughtful 5-star review. Knowing that you enjoyed our app motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations.

If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you!

With love and appreciation,
Anne from MooseDesk