Moose AI Chatbot & Live Chat
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The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.
Hi Ludisphere,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly.
Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions.
Thanks!
Hi RiverCross Diorama,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need
Hi Barefoot Junkie,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)
Hi The Boujee Praline,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Ame is a fabulous rep, always going the extra step to help us find the best solution.
Hi Kaye Larcky,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!
Hi Real Prime Deals,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
So excited to implement the AI chat bot. Mabel is awesome! She is responsive and thorough. She is answered all of my questions. Highly recommend.
Hi The Shoe Fairy,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel has been so kind and supportive!
Hi Elite Peace,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.
Hi Gemone Diamond,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great experience with MooseDesk!
The support team is fast, friendly, and very helpful. Special thanks to Mabel for the excellent support.
As a growing company, we really appreciate the features and see a lot of potential, especially with the AI. Looking forward to exploring more and seeing new features in the future!
Highly recommended!
Hi Creative Cosmetics,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
