Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avis (179)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
11 avril 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
États-Unis
3 mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 22 avril 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

29 octobre 2024

Quick reply and help

Capri Maffia
Espagne
29 minutes d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 30 octobre 2024

Hi Capri Maffia,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

We truly value your support,
Sam from MooseDesk

10 octobre 2024

Amazing service

Synergy-Hub
Afrique du Sud
44 minutes d’utilisation de l’application
20 octobre 2024

outstanding service and great functionalities

Makerlab Electronics
Philippines
Environ 2 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 30 octobre 2024

Hi Makerlab Electronics ,

Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Anne from MooseDesk Support Team

22 août 2024

Amazing functionality and immediate support response, really impressed.

My Store
Royaume-Uni
Environ 2 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 septembre 2024

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Mina from MooseDesk Team

16 août 2024

SO far, so good. Very very helpful and responsive.

Sodd Ocks
Royaume-Uni
Environ une heure d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 septembre 2024

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team

2 octobre 2024

good service!

Goethite Haruka
R.A.S. chinoise de Hong Kong
41 minutes d’utilisation de l’application
17 novembre 2024

5/5 awesome

Frukostproffsen
Suède
29 minutes d’utilisation de l’application
10 juillet 2024

Great app, polite and effective support

AvantFact
Pologne
1 jour d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 19 juillet 2024

Dear AvantFact,

Thank you so much for your wonderful 5-star review! Your kind words truly brighten our day. Rest assured that we will try our best to maintain your satisfaction

Looking forward to serving you again soon!

MooseDesk Team

21 juin 2024

Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.

Ark Colour Design - Retail
Royaume-Uni
Environ 21 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Hi Ark Colour Design - Retail,

Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Sam from MooseDesk Team