MooseDesk FAQ & Helpdesk
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I recently had the pleasure of working with Tom from Moosedesk's support team to set up my Shopify account, and I couldn't be more impressed with the level of service I received.
Tom's assistance was nothing short of exceptional. He guided me through the entire process with patience and expertise, ensuring that I understood every step along the way. His knowledge of the platform and commitment to customer satisfaction truly stood out.
Moosedesk's support team, and especially Tom, demonstrated a high level of professionalism and dedication. It's evident that they prioritize their customers and go above and beyond to provide top-notch assistance.
I highly recommend Moosedesk for anyone seeking reliable and friendly support. Thanks again to Tom and the entire Moosedesk team for making my experience a positive one. I look forward to continuing to work with your platform!
Hi there!
We are so glad to hear that you enjoyed the features of MooseDesk, especially the support experience that Tom provided. Rest assured that whenever you reach out to us, no matter it is Tom or any other agent, we strive to keep up with the standard quality service consistently. At MooseDesk, customer support is always one of our top priorities that we focus on!
Again, thank you for putting your trust in MooseDesk and allowing us to become a partner on your eCommerce journey.
Sincerely!
MooseDesk Support Team
Supporto ultra competente e disponibile a risolvere i problemi.
Attualmente sono contento di questa app gratuita!
This is the best app, absolutely great. Setting up was very easy because i had to do nothing. Support did it all and with love and kindness. Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition !
Hi Jervise!
Thank you for your kind words towards MooseDesk and the support that Jason provided to you. We always keep in mind that accessibility is an important factor, especially for merchants with
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)
Hi buddy!
Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing the app and adding more awesome features in the near future.
We are also excited to inform you that the Live Chat feature is also coming in the early of March 2024 so stay tuned for new updates from us!
Other than that, don’t hesitate to reach out whenever you run into any difficulties, we are here to help.
All the best!
MooseDesk Support Team
A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.
Hi Navigatie Nederland,
Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!
It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.
Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.
Sincerely,
MooseDesk Team
Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.
Good day, my friend!
We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
Nice app. Tom is so supportive!
Hi there,
Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.
Thank you so much
MooseDesk Team
The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.
Congratulations guys!
Hi Leve de Tudo,
We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.
Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!
Wishing you a fantastic day ahead, and take care.
MooseDesk Team
This app is easy to use and the service is great. recommend!
Hi buddy!
Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!
Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.
Take care!
MooseDesk Support Team
This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.
Hi Aethia,
Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.
We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!
Wishing you a fantastic day and take care.
MooseDesk Team