Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avis (115)

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
7 août 2024

Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!

Brook
États-Unis
Environ une heure d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 septembre 2024

Thank you very much!

We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D

If you require assistance, please contact us via Live Chat or email.

Have a wonderful day!
Mina from MooseDesk Team

12 juillet 2024

Super application les fonctionnalités sont larges et vraiment optimales. Haut début on cherche un peu mais au final c'est plutôt simple en plus il y a un tchat d'aide à disposition. Nombre de questions illimitées pour la FAQ.Il ya d'autre fonctionnalité top. Et le Gros Plus c'est que cette appli est Gratuite ! ça fait toute la différence. Je recommande

The Led Skin
France
Environ 2 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Salut The Led Skin,

Merci beaucoup pour votre avis élogieux 5 étoiles ! Je suis ravi d'apprendre que vous avez eu une expérience aussi positive avec notre application.

S’il y a quelque chose de spécifique que vous avez aimé ou des domaines dans lesquels nous pouvons nous améliorer, veuillez nous le faire savoir. Vos commentaires nous sont précieux.

Nous sommes reconnaissants de votre soutien et sommes impatients de vous servir à nouveau. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.

Merci encore d'avoir choisi MooseDesk !

Anne de l'équipe MooseDesk

18 août 2024

Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.

Dadaloo
Italie
23 minutes d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 19 août 2024

Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.

Rest assured that we will work harder to bring the best product to you :)

Anne from MooseDesk Support Team

14 juillet 2024

Great support and easy app. Has everything you need.

VEZUV
Allemagne
Environ une heure d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 19 juillet 2024

Hi VEZUV,

We are incredibly grateful for your 5-star review! It’s wonderful to know that you enjoyed our service/product. Your support and satisfaction are what keep us motivated to deliver our best.

Thank you for choosing us and we hope to see you again!

Warm wishes,
MooseDesk Team

17 juillet 2024

Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!

PRESSIE - Faux ongles 3D stylés
États-Unis
33 minutes d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 août 2024

Maddie, hope you enjoy your wonderful day!

I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3

Please get in touch with us by Live Chat if you have any questions.

We are delighted to be working with you.
Mina from MooseDesk Team

15 juillet 2024

Awesome support

Mattcha
Tchéquie
32 minutes d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 19 juillet 2024

Hi Mattcha,

We wanted to express our heartfelt thanks for your 5-star review! It’s fantastic to know that you enjoyed our service/product. Your satisfaction is our priority, and your feedback confirms we’re on the right track.

Thank you for your support and for being a valued customer!
MooseDesk Team

24 juin 2024

The best customer service, fast and efficient!

Coolby Official Store
Chine
Environ 2 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Hi Coolby Official Store

Thank you so much for your 5-star review! We are happy to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Anne from MooseDesk Team

4 juin 2024

So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!

QwertyKey
Roumanie
Environ 5 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 14 juillet 2024

Hi QwertyKey,

It's Jason here. Thank you so much for your wonderful review! We're thrilled to hear that everything is working well for you and that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we're always here to help with anything you need. We appreciate your support and look forward to continuing to serve you!

Jason from MooseDesk Support Team

21 mai 2024

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
Pologne
Environ 15 heures d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 22 mai 2024

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

11 avril 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
États-Unis
3 mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 22 avril 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!