MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

Built for Shopify

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3. mars 2024

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
Canada
20 dager bruker appen
MOOSE INNOVATIONS INC. svarte 10. mars 2024

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team

4. juni 2024

So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!

QwertyKey
Romania
Rundt 5 timer bruker appen
17. februar 2024

Nice app. Tom is so supportive!

BuyHub express
Storbritannia
23 dager bruker appen
MOOSE INNOVATIONS INC. svarte 23. februar 2024

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Thank you so much

MooseDesk Team

1. februar 2024

Tenacious to resolve every problem so far. Works like a charm. Top app.

Inspired Tops
USA
5 måneder bruker appen
MOOSE INNOVATIONS INC. svarte 2. februar 2024

Hi there,

Thank you so much for our kind words and your continued trust in MooseDesk. It truly makes our day.

Rest assured that we will keep on improving our services to make you feel even better when using our app.

In the meantime please don't hesitate to let us know if you need help with anything at any time. We're just a message away!

Have a wonderful day, and take care!

MooseDesk Support Team

19. mars 2024

Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!

Securando B2B Shop
Tyskland
Rundt 19 timer bruker appen
MOOSE INNOVATIONS INC. svarte 31. mars 2024

Hi Securando B2B Shop,

Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.

Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

20. mai 2024

Finally an app that is easy to set up and does everything I was looking for. The support team is really helpful. 10/10

Furlok
Polen
Rundt 1 time bruker appen
MOOSE INNOVATIONS INC. svarte 22. mai 2024

Hi Furlok,

Thank you so much for your fantastic review! We're delighted to hear that you found MooseDesk easy to set up and that it meets all your needs. Our support team is always here to help, and it's great to know they've been helpful to you. Your 10/10 rating means a lot to us. If you ever need anything else, don't hesitate to reach out.

MooseDesk Team

9. mars 2024

Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.

貓菓子 MAO KUE TSI
Taiwan
Rundt 24 timer bruker appen
MOOSE INNOVATIONS INC. svarte 31. mars 2024

Dear 貓菓子 MAO KUE TSI,

We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

Jason from MooseDesk Support Team

7. mars 2024

Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.

Goods Nova
USA
Rundt 10 timer bruker appen
MOOSE INNOVATIONS INC. svarte 10. mars 2024

Dear Goods Nova,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.

MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.

Once again, thank you so much!

MooseDesk Team :)

7. februar 2024

This app is really easy to use and has a ton of features. The support has also been extremely helpful.

Runic Dice
USA
8 dager bruker appen
MOOSE INNOVATIONS INC. svarte 15. februar 2024

Hi there Runic Dice,

Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.

We will try our best to make the app get better and better.

Thank you once again for choosing MooseDesk! We are honored to have you as a valued customer.

Sincerely,
MooseDesk Team

26. januar 2024

This app is easy to use and the service is great. recommend!

MOUGG eBikes
Tyskland
16 dager bruker appen
MOOSE INNOVATIONS INC. svarte 1. februar 2024

Hi buddy!

Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!

Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.

Take care!
MooseDesk Support Team