Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Omtaler (182)

Samlet vurdering
5
Antall per vurderingsnivå
  • 99 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
19. oktober 2024

The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.

Inkmeo
India
2 dager bruker appen
MOOSE INNOVATIONS INC. svarte 30. oktober 2024

Hi Inkmeo Team,

Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback helps other customers and motivates our team to maintain our high standards. We look forward to serving you again!

Thank you so much,
Anne from MooseDesk Team

29. august 2024

The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.

IRWINS MEGASTORE
Irland
14 dager bruker appen
MOOSE INNOVATIONS INC. svarte 1. september 2024

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.

All the best,
Mina from MooseDesk Team

13. november 2024

Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!

Trippy Wearz
USA
1 dag bruker appen
14. august 2024

Always great help, Mina i so helpfull so would recommend this app

ModerneBoligTilbehør.dk
Danmark
Rundt 1 måned bruker appen
MOOSE INNOVATIONS INC. svarte 1. september 2024

Good day to you,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or email. Your satisfaction is always our highest priority!

Best regards,
Mina from MooseDesk Team

6. september 2024

Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.

RKP INDUSTRY
Canada
6 dager bruker appen
MOOSE INNOVATIONS INC. svarte 29. september 2024

Hi there,

Thank you so much for your generous review, which confirms that we're on the right track, which motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Riley from MooseDesk Team

12. august 2024

Great app!!

Poster Peak
Spania
Rundt 1 måned bruker appen
MOOSE INNOVATIONS INC. svarte 1. september 2024

Hi Poster Peak,

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for choosing us and for being a valued customer.

Best regards,
Sam from MooseDesk Support Team

31. juli 2024

Great app and service so far. Very responsive!!

Sweetly Dorm
USA
4 måneder bruker appen
MOOSE INNOVATIONS INC. svarte 1. september 2024

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Mia from MooseDesk Team

9. august 2024

The functionality is very rich and powerful! The technical support is also very quick, almost meeting all my needs. It would be perfect if the templates could be more diverse and allow uploading of custom fonts.

Curtarra
Hongkong SAR Kina
Rundt 2 måneder bruker appen
MOOSE INNOVATIONS INC. svarte 1. september 2024

Hi Curtarra,

I really appreciate you taking the time to share your thoughts with us!

Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

Please do not hesitate to contact us if a problem arises. We are always available to assist you.

Mia from MooseDesk Team

19. september 2024

Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)

Charming Beads
Storbritannia
2 dager bruker appen
MOOSE INNOVATIONS INC. svarte 29. september 2024

Hi Team Charming Beads,

Thank you so much for your fantastic 5-star review! We're delighted to know that our app has been helpful for your business. Your support and feedback mean the world to us and inspire us to keep improving. If you ever need any help or have suggestions, please don’t hesitate to reach out. We’re here to assist you every step of the way!

Best regards,
MooseDesk Support Team

31. juli 2024

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Everythings Outdoors
USA
3 måneder bruker appen
MOOSE INNOVATIONS INC. svarte 1. september 2024

Have a fantastic day,

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team