Moose: Live Chat WhatsApp, FAQ
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
One of the best chat/support apps out there backed up by equally great customer service, quick, polite and helpful.
Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems
Hi CVKETEL.NL Team
It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.
If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!
All the best,
Mina from MooseDesk Team.
Great app with great functions. It gives our webshop just the extra we were looking for. Their service is great. I asked them to customize some things and they were very happy to help. We are very happy with the result.
Hi Euro-Overlanders,
Thank you for giving us a try and taking the time to share your experience! Nothing makes us happier than exceeding a new customer's expectations. We hope this is just the beginning of a long-lasting relationship!
We truly appreciate your support,
Sam from MooseDesk
The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.
Hi Inkmeo Team,
Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback helps other customers and motivates our team to maintain our high standards. We look forward to serving you again!
Thank you so much,
Anne from MooseDesk Team
The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable!
Hi Hifi Media Store,
Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations.
Sincerely
Thomas from MooseDesk
Highly recommend, easy to use, friendly interface, nice support team.
Hi there,
Thank you so much for your wonderful review! We know you have many choices, and we’re incredibly grateful that you trusted us. Hearing about your great experience reassures us that we’re on the right track. Your support means everything, and we’re excited to welcome you back whenever you need us
Sincerely
Anne from MooseDesk Team
The functionality is very rich and powerful! The technical support is also very quick, almost meeting all my needs. It would be perfect if the templates could be more diverse and allow uploading of custom fonts.
Hi Curtarra,
I really appreciate you taking the time to share your thoughts with us!
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Mia from MooseDesk Team
Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!
Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.
Hi there,
Thank you so much for your generous review, which confirms that we're on the right track, which motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team