Moose: Live Chat WhatsApp, FAQ
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (202)
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I have only just started using the Helpdesk so we've still a few things to setup, but so far it's been a perfect experience. The customer service is exceptional, really attentive and quick. You can tell that the app still needs some tweaking so we can customise certain things, but as an out of the box help centre, it's brilliant.
Hi WeLoveLeds™
Thank you for your amazing 5-star review! We’re so happy to know that you enjoyed our service/product. Your satisfaction is our greatest reward and encourages us to maintain high standards.
Thanks for being a wonderful customer! We are happy to help you anytime
Anne from MooseDesk Team
I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.
Hi Terry,
Thank you so much for your kind words and for always being the one of the best customer we have ever had. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
MooseDesk Support Team
This is a really good up and coming app on Shopify. Very aesthetically pleasing and great user-friendliness. The helpdesk function is definitely a great addition especially for growing businesses.
The support team is also extremely fast to fix any issue that you may occur. I'll definitely recommend everyone to try this app.
Hi LAEUCHE,
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
MooseDesk Support Team
Great app and service thank you guys!
Hi Fortune And Glory - Made in USA Gifts Team
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Anne from MooseDesk Team
The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.
Hi Enjoy Better Coffee & Tea
Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
Jason from MooseDesk Support Team
Great app and service so far. Very responsive!!
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Mia from MooseDesk Team
Great CS and app! highly recommend
Hi MugenSense,
Thank you so much for your kind words, it’s a great motivation for me and our team to keep improving ourselves!
It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns.
Have a great day!
Mia from MooseDesk Team
These guys are awesome, application top notch and competence of their team equal. Quick and accurate. I highly recommend everyone to start using the application in its "early" stage (all the useful functions are already there) while you still can.
Hi Iconico Milano
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
Jason from MooseDesk Support Team
its help me a lot
Hi Gazarshop,
Thank you for your amazing 5-star review! We’re so glad you’re happy with our service, and we truly appreciate your kind words. Your feedback motivates us to keep delivering the best experience possible!
If you have any other concerns, feel free to chat with us. We are here for you!
Best regards,
Sam from MooseDesk
so far so good.
Hi TekToys,
Thank you for the amazing 5-star review! We’re so happy to hear you enjoyed your experience. Our customers are the heart of everything we do, and your feedback encourages us to keep striving for excellence. We’re honored to have you as part of our community and can’t wait to serve you again soon!
Anne from MooseDesk