Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (179)

Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
11 de abril de 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
Estados Unidos
3 meses usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

29 de outubro de 2024

Quick reply and help

Capri Maffia
Espanha
29 minutos usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 30 de outubro de 2024

Hi Capri Maffia,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

We truly value your support,
Sam from MooseDesk

10 de outubro de 2024

Amazing service

Synergy-Hub
África do Sul
44 minutos usando o app
20 de outubro de 2024

outstanding service and great functionalities

Makerlab Electronics
Filipinas
Aproximadamente 2 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 30 de outubro de 2024

Hi Makerlab Electronics ,

Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Anne from MooseDesk Support Team

22 de agosto de 2024

Amazing functionality and immediate support response, really impressed.

My Store
Reino Unido
Aproximadamente 2 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de setembro de 2024

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Mina from MooseDesk Team

16 de agosto de 2024

SO far, so good. Very very helpful and responsive.

Sodd Ocks
Reino Unido
Aproximadamente 1 hora usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de setembro de 2024

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team

2 de outubro de 2024

good service!

Goethite Haruka
Hong Kong, RAE da China
41 minutos usando o app
17 de novembro de 2024

5/5 awesome

Frukostproffsen
Suécia
29 minutos usando o app
10 de julho de 2024

Great app, polite and effective support

AvantFact
Polônia
1 dia usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 19 de julho de 2024

Dear AvantFact,

Thank you so much for your wonderful 5-star review! Your kind words truly brighten our day. Rest assured that we will try our best to maintain your satisfaction

Looking forward to serving you again soon!

MooseDesk Team

21 de junho de 2024

Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.

Ark Colour Design - Retail
Reino Unido
Aproximadamente 21 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 14 de julho de 2024

Hi Ark Colour Design - Retail,

Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Sam from MooseDesk Team