Moose: Live Chat WhatsApp, FAQ
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (202)
Refinar
-
Por avaliação
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.
While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.
Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Hi Prep4Life
Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.
We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.
We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
outstanding service and great functionalities
Hi Makerlab Electronics ,
Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.
If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Anne from MooseDesk Support Team
I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.
Hi BALAAN,
Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.
Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Support Team
Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!
Maddie, hope you enjoy your wonderful day!
I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3
Please get in touch with us by Live Chat if you have any questions.
We are delighted to be working with you.
Mina from MooseDesk Team
5/5 awesome
Hi Frukostproffsen
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Best,
Thomas from MooseDesk
Great app!!
Hi Poster Peak,
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible.
If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us and for being a valued customer.
Best regards,
Sam from MooseDesk Support Team
I recently had the pleasure of working with Tom from Moosedesk's support team to set up my Shopify account, and I couldn't be more impressed with the level of service I received.
Tom's assistance was nothing short of exceptional. He guided me through the entire process with patience and expertise, ensuring that I understood every step along the way. His knowledge of the platform and commitment to customer satisfaction truly stood out.
Moosedesk's support team, and especially Tom, demonstrated a high level of professionalism and dedication. It's evident that they prioritize their customers and go above and beyond to provide top-notch assistance.
I highly recommend Moosedesk for anyone seeking reliable and friendly support. Thanks again to Tom and the entire Moosedesk team for making my experience a positive one. I look forward to continuing to work with your platform!
Hi there!
We are so glad to hear that you enjoyed the features of MooseDesk, especially the support experience that Tom provided. Rest assured that whenever you reach out to us, no matter it is Tom or any other agent, we strive to keep up with the standard quality service consistently. At MooseDesk, customer support is always one of our top priorities that we focus on!
Again, thank you for putting your trust in MooseDesk and allowing us to become a partner on your eCommerce journey.
Sincerely!
MooseDesk Support Team
Excellent
Hi Elmore,
Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon!
Sincerely,
Anne from MooseDesk
Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.
Hi Avis,
We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!
MooseDesk Team
good service!