Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (202)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
17 de abril de 2024

Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!

Filippo Fanti Photography Art
Itália
3 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi Filippo,

This is Anne from MooseDesk writing heartfelt gratitude for your review

We are really happy that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

5 de abril de 2024

Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.

SWISH NATION
Austrália
Aproximadamente 1 mês usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi SWISH NATION,

Thank you so so so much for your glowing review!

We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!

9 de fevereiro de 2024

A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.

Navigatie Nederland
Países Baixos
6 meses usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 15 de fevereiro de 2024

Hi Navigatie Nederland,

Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!

It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.

Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.

Sincerely,
MooseDesk Team

15 de setembro de 2024

Amazing

3dkonstruktoriai.lt
Lituânia
26 minutos usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 29 de setembro de 2024

Hi there,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations.

If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

Anne from MooseDesk Team

21 de junho de 2024

Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.

Ark Colour Design - Retail
Reino Unido
Aproximadamente 21 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 14 de julho de 2024

Hi Ark Colour Design - Retail,

Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Sam from MooseDesk Team

23 de abril de 2024

Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.

ShowerSpaah
Reino Unido
10 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi ShowerSpaah!

It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one tutorials to ensure a smooth setup process. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

MooseDesk Team

10 de julho de 2024

Great app, polite and effective support

AvantFact
Polônia
1 dia usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 19 de julho de 2024

Dear AvantFact,

Thank you so much for your wonderful 5-star review! Your kind words truly brighten our day. Rest assured that we will try our best to maintain your satisfaction

Looking forward to serving you again soon!

MooseDesk Team

2 de abril de 2024

Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app

Ball Mason Australia
Austrália
19 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi Ball Mason,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

23 de dezembro de 2023

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
Estados Unidos
6 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 31 de janeiro de 2024

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

5 de julho de 2024

Suporte fantástico. Recomendo a todos.
Fácil de usar, intuitivo e eles nos ajudam demais.

Sem dúvidas um dos melhores suportes que já recebi.

VelloCero
Brasil
Aproximadamente 2 meses usando o app