Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (236)

Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
3 de agosto de 2024

Une fois que vous avez compris l'application, elle est facile à utiliser.

Mais le plus important pour moi est le support de l'application, et il est excellent !

Un grand merci !

Omorfiá cosmetics
Suíça
Aproximadamente 22 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 19 de agosto de 2024

Hiii Ketsia

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience avec nous. Vos aimables paroles comptent beaucoup pour notre équipe. Nous avons hâte de vous servir à nouveau bientôt !

Anne from MooseDesk Team

23 de abril de 2024

Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.

ShowerSpaah
Reino Unido
10 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi ShowerSpaah!

It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one tutorials to ensure a smooth setup process. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

MooseDesk Team

1 de janeiro de 2025

se esforzo mucho por ayudarme

OPTIGYM | Tienda de Nutrición y Suplementación Deportiva
Espanha
Aproximadamente 1 hora usando o app
18 de agosto de 2024

Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.

Dadaloo
Itália
23 minutos usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 19 de agosto de 2024

Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.

Rest assured that we will work harder to bring the best product to you :)

Anne from MooseDesk Support Team

23 de janeiro de 2025

Thomas helped a lot!

OnlyScrews
Índia
26 de abril de 2024

MooseDesk is a standout Shopify app that significantly enhances the support experience. The FAQs and Customer Support system are intuitive, allowing for rapid setup and seamless integration into product pages. The upcoming Chat feature promises to further streamline customer interactions. A special shout-out to Jason from support — his exceptional assistance ensures users can make the most of all features. Highly recommend for any Shopify merchant looking to improve their customer service efficiently!

SMAVtronics
Estados Unidos
1 dia usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi there,

Thank you so much for taking the time to share your experience with MooseDesk! We're thrilled to hear that our app has made such a positive impact on your Shopify store's support experience.

We take great pride in providing intuitive features that seamlessly integrate into your product pages, allowing for rapid setup and efficient customer service. It's fantastic to hear that our FAQs and Customer Support have met your expectations.

We're especially excited about the upcoming Chat feature and its potential to further streamline customer interactions. We're dedicated to continuously improving MooseDesk to meet the evolving needs of Shopify merchants like you."

MooseDesk Team

17 de julho de 2024

Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!

PRESSIE - Faux ongles 3D stylés
Estados Unidos
33 minutos usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de agosto de 2024

Maddie, hope you enjoy your wonderful day!

I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3

Please get in touch with us by Live Chat if you have any questions.

We are delighted to be working with you.
Mina from MooseDesk Team

2 de maio de 2024

This is an incredible tool and the support and service is outstanding. The App itself is fairly new and they are adding new features and tools all the time. It's only getting better and better. I have to stress again, I have never experienced such quick and personal service. AMAZING!

EvriGard
Austrália
1 dia usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi EvriGard,

Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.

Our team is always dedicated to providing exceptional service and top-notch product, and your kind words confirm we're on the right track

Thank you once again. If there's ever anything we can do to further enhance your experience, please don't hesitate to reach out!

Sincerely,
MooseDesk Team

14 de abril de 2024

Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.

Wadi Sadi
Emirados Árabes Unidos
17 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi Wadi Sadi,

We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.

Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!

19 de agosto de 2024

Great

Beyond Free STGストア
Japão
2 meses usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de setembro de 2024

Good day to you,

We couldn't be happier to have met your expectations with our app and services! Our app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email.

Best wishes,
Mina from MooseDesk Team