Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (202)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
10 de setembro de 2024

Excellent app. Excellent customer service by (Anne). Highly recommended for shopify

CHEMINEE
Sri Lanka
Aproximadamente 1 mês usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 29 de setembro de 2024

Hi Charith

It's Anne here, thank you so much for your positive review and shoutout. It really makes my day. We are happy that you like our app and will work harder to keep your heart forever :).

Really thank you so much for your support and hope you all the best in life

Anne from MooseDesk Team

29 de agosto de 2024

The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.

IRWINS MEGASTORE
Irlanda
14 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de setembro de 2024

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.

All the best,
Mina from MooseDesk Team

25 de novembro de 2024

Amazing app, i will rate it as 100

Aclof
Hong Kong, RAE da China
3 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.

Wishing you all the best in the future!

Mia - MooseDesk Support Team

22 de novembro de 2024

Great App, great customer service.

Decor Interiors - House & Home
Reino Unido
Aproximadamente 1 mês usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi Decor Interiors,

Thank you for your wonderful 5-star review! We're thrilled to know you’re satisfied with our service. Your support means everything to us, and we’re grateful for your feedback!

If you have any other concerns, feel free to chat with us. We are here for you!

Best regards,
Sam from MooseDesk

Data de edição: 30 de outubro de 2024

great customer service really friendly and all...Anne rocks !!!!!! Mina rocks too !!!

Oneforallshop
Grécia
6 dias usando o app
16 de outubro de 2024

fantastic app! and the customer service is amazing!!! i had a couple of questions and anne helped me straight away!

THE FJORD HOUSE
Alemanha
Aproximadamente 18 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 30 de outubro de 2024

Hi THE FJORD HOUSE Team,

This is Anne here. Thank you for this wonderful feedback! We're honored to have earned your trust and look forward to your next visit.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team

29 de julho de 2024

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
Estados Unidos
Aproximadamente 2 meses usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de agosto de 2024

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk

16 de outubro de 2024

We highly recommend this app! Great customer support too!

ZAPNAP CASES
Austrália
9 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 30 de outubro de 2024

Hi ZAPNAP CASES,

We sincerely appreciate your 5-star review! Your continued support means the world to us - thank you for this wonderful review! We're honored to have earned your trust over time and appreciate you sharing your positive experience with others.

Thank you for being part of our journey and also let us be in yours
Sam from MooseDesk

9 de dezembro de 2024

quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.

innovaprint
Reino Unido
Aproximadamente 1 hora usando o app
24 de novembro de 2024

amazing customer support!

la CLIT
Itália
20 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi la CLIT

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk Team