Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (114)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
21 de maio de 2024

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
Polônia
Aproximadamente 15 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

14 de julho de 2024

Great support and easy app. Has everything you need.

VEZUV
Alemanha
Aproximadamente 1 hora usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 19 de julho de 2024

Hi VEZUV,

We are incredibly grateful for your 5-star review! It’s wonderful to know that you enjoyed our service/product. Your support and satisfaction are what keep us motivated to deliver our best.

Thank you for choosing us and we hope to see you again!

Warm wishes,
MooseDesk Team

17 de abril de 2024

Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!

Filippo Fanti Photography Art
Itália
3 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de abril de 2024

Hi Filippo,

This is Anne from MooseDesk writing heartfelt gratitude for your review

We are really happy that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

2 de maio de 2024

This is an incredible tool and the support and service is outstanding. The App itself is fairly new and they are adding new features and tools all the time. It's only getting better and better. I have to stress again, I have never experienced such quick and personal service. AMAZING!

EvriGard
Austrália
1 dia usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi EvriGard,

Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.

Our team is always dedicated to providing exceptional service and top-notch product, and your kind words confirm we're on the right track

Thank you once again. If there's ever anything we can do to further enhance your experience, please don't hesitate to reach out!

Sincerely,
MooseDesk Team

13 de julho de 2024

Een zeer complete app met goede support afdeling. De app is nog volop in ontwikkeling en zal alleen nog maar beter en completer worden.

AI Wall Art Shop
Estados Unidos
27 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 14 de julho de 2024

Hallo Angela, heel erg bedankt dat je de tijd hebt genomen om een ​​fantastische 5-sterrenreview voor ons achter te laten. Je vriendelijke woorden hebben onze dag echt opgefleurd. We zijn blij om te horen dat je van onze service geniet. Als je ooit meer hebt feedback of suggesties, deel ze gerust. Wij waarderen uw steun!

Hartelijke groeten,
Anne van het MooseDesk-team

23 de abril de 2024

Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.

ShowerSpaah
Reino Unido
10 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi ShowerSpaah!

It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one tutorials to ensure a smooth setup process. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

MooseDesk Team

26 de abril de 2024

MooseDesk is a standout Shopify app that significantly enhances the support experience. The FAQs and Customer Support system are intuitive, allowing for rapid setup and seamless integration into product pages. The upcoming Chat feature promises to further streamline customer interactions. A special shout-out to Jason from support — his exceptional assistance ensures users can make the most of all features. Highly recommend for any Shopify merchant looking to improve their customer service efficiently!

SMAVtronics
Estados Unidos
1 dia usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 22 de maio de 2024

Hi there,

Thank you so much for taking the time to share your experience with MooseDesk! We're thrilled to hear that our app has made such a positive impact on your Shopify store's support experience.

We take great pride in providing intuitive features that seamlessly integrate into your product pages, allowing for rapid setup and efficient customer service. It's fantastic to hear that our FAQs and Customer Support have met your expectations.

We're especially excited about the upcoming Chat feature and its potential to further streamline customer interactions. We're dedicated to continuously improving MooseDesk to meet the evolving needs of Shopify merchants like you."

MooseDesk Team

12 de julho de 2024

Super application les fonctionnalités sont larges et vraiment optimales. Haut début on cherche un peu mais au final c'est plutôt simple en plus il y a un tchat d'aide à disposition. Nombre de questions illimitées pour la FAQ.Il ya d'autre fonctionnalité top. Et le Gros Plus c'est que cette appli est Gratuite ! ça fait toute la différence. Je recommande

The Led Skin
França
Aproximadamente 2 horas usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 14 de julho de 2024

Salut The Led Skin,

Merci beaucoup pour votre avis élogieux 5 étoiles ! Je suis ravi d'apprendre que vous avez eu une expérience aussi positive avec notre application.

S’il y a quelque chose de spécifique que vous avez aimé ou des domaines dans lesquels nous pouvons nous améliorer, veuillez nous le faire savoir. Vos commentaires nous sont précieux.

Nous sommes reconnaissants de votre soutien et sommes impatients de vous servir à nouveau. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.

Merci encore d'avoir choisi MooseDesk !

Anne de l'équipe MooseDesk

16 de agosto de 2024

SO far, so good. Very very helpful and responsive.

Sodd Ocks
Reino Unido
Aproximadamente 1 hora usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de setembro de 2024

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team

2 de julho de 2024

Sehr Gut, besonders support

PrintLeast
Estados Unidos
Aproximadamente 2 meses usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 14 de julho de 2024

Hallo Print Least,

Vielen Dank für Ihre wunderbare 5-Sterne-Bewertung im Shopify App Store! Ihr Feedback bedeutet uns sehr viel, und wir freuen uns, dass Ihnen unsere App gefällt.

Wenn Sie weitere Fragen oder Anmerkungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind gerne für Sie da!

Mit freundlichen Grüßen,

MooseDesk Team