Moose: Live Chat WhatsApp, FAQ
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!
Hi Eric,
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.
Hi Moparplus Antique Parts
We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon!
Sincerely,
Anne from MooseDesk
My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!
Have a fantastic day,
We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team
Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!
Greetings BulkSchoolSupplies!
Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email when you need us.
We will be there for you :D
We started looking for a sort of all in one inbound chat and customer support ticketing system - and BAM! There was Moosedesk standing by to solve most of what we were looking for.
We haven't yet migrated completely to MD. It will be a bit of work and training getting all of our people up to speed with the new (and better) solutions, but it will be worth it.
Hi Bee Supply,
Thank you so much for your 5-star review! Your feedback is incredibly important to us, and we’re delighted that you had a wonderful experience. Your support means everything.
Hope to serve you again soon!
MooseDesk Team
Muy buen plugin, ideal para los que necesiten dar asistencia en su compra
Hi Santino Style,
It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
Sincerely,
Thomas from MooseDesk
I had an excellent experience using this tool. The support provided by the team was outstanding and greatly appreciated. During testing in my development environment, I found that the tool's functionality worked flawlessly without necessitating any code changes, which significantly streamlined the implementation process.
Hi Suresh Shankar
Thank you for taking the time to leave us a perfect 5-star review! We're honored to have earned your trust and loyalty. As a valued customer, your opinion means a lot to us. We'll continue working hard to provide you with the best possible experience. Looking forward to exceeding your expectations on your next visit!
Anne from MooseDesk Team
great app, great service, recommended
Always great help, Mina i so helpfull so would recommend this app
Good day to you,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or email. Your satisfaction is always our highest priority!
Best regards,
Mina from MooseDesk Team
Absolutely thrilled with my experience using Moose: Live Chat, FAQ Helpdesk! The support team is incredibly responsive and knowledgeable, always going above and beyond to ensure any issues or questions are resolved promptly. Their dedication to customer satisfaction is evident in every interaction, making the process of getting help seamless and stress-free. It's clear that the team is passionate about their work and truly values their users.
The app itself is highly customisable, allowing us to tailor it perfectly to fit our specific needs. From tweaking the chat interface to setting up detailed FAQs, every feature is designed with user convenience in mind. The intuitive design and powerful functionality have significantly improved our customer support operations. Moose: Live Chat, FAQ Helpdesk, coupled with its outstanding support team, has been a game-changer for our business. Highly recommended!
Hi Oscar,
I have shared your reviews in to our colleagues as well. We thank you so much for spending your precious time to write for us such detailed review. It really makes our day.
Let's always support and yapping like what we are now haha.
Wish you everything good,
Anne and literally our whole MooseDesk Team