Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (196)

Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
27 de novembro de 2024

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!

MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.

What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.

If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

My Store
Índia
21 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi Gems Crowd,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Sam from MooseDesk

12 de novembro de 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Reino Unido
7 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Dear Frankton's,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk

31 de outubro de 2024

My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.

CoverUp
Estados Unidos
25 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi there,

Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!

Anne from MooseDesk

31 de outubro de 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
Índia
7 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi Meteor Fashion,

We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.

Sincerely,
Anne from MooseDesk

4 de dezembro de 2024

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

Mazden
Estados Unidos
16 dias usando o app
12 de novembro de 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
Quênia
29 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi Credible Hats,

Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you!

Best regards,
Sam from MooseDesk

12 de novembro de 2024

I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!

Stablos
Estados Unidos
5 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 1 de dezembro de 2024

Hi Stablos,

Thank you so much for your 5-star review! We’re thrilled to know you had a great experience. Your feedback inspires us to keep improving and serving you better. If you have any other concerns, feel free to chat with us.

Best regards,
Sam from MooseDesk

22 de setembro de 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
França
29 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 29 de setembro de 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

24 de setembro de 2024

I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything.

The app works pretty good. 100% go for it!

My Store
Itália
25 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 29 de setembro de 2024

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support when you need us.

We will be there for you :D
Mina from MooseDesk Team

23 de outubro de 2024

Love this app! Anne and the dev team have been absolutely awesome. They are always quick to respond and help resolve any issues. The app itself is easy to use and packed with a ton of useful features. Highly recommend it!

The Energy Group NZ Limited
Nova Zelândia
19 dias usando o app
MOOSE INNOVATIONS INC. deixou uma resposta 30 de outubro de 2024

Hi The Energy Group NZ Limited

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team