Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

評價 (179)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年4月17日

Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!

Filippo Fanti Photography Art
義大利
使用應用程式 3天
MOOSE INNOVATIONS INC. 已回覆 2024年4月22日

Hi Filippo,

This is Anne from MooseDesk writing heartfelt gratitude for your review

We are really happy that you had a positive feedback with MooseDesk.

We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!

2024年9月15日

Amazing

3dkonstruktoriai.lt
立陶宛
使用應用程式 26分鐘
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi there,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations.

If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

Anne from MooseDesk Team

2024年7月12日

Super application les fonctionnalités sont larges et vraiment optimales. Haut début on cherche un peu mais au final c'est plutôt simple en plus il y a un tchat d'aide à disposition. Nombre de questions illimitées pour la FAQ.Il ya d'autre fonctionnalité top. Et le Gros Plus c'est que cette appli est Gratuite ! ça fait toute la différence. Je recommande

The Led Skin
法國
使用應用程式 大約2小時
MOOSE INNOVATIONS INC. 已回覆 2024年7月14日

Salut The Led Skin,

Merci beaucoup pour votre avis élogieux 5 étoiles ! Je suis ravi d'apprendre que vous avez eu une expérience aussi positive avec notre application.

S’il y a quelque chose de spécifique que vous avez aimé ou des domaines dans lesquels nous pouvons nous améliorer, veuillez nous le faire savoir. Vos commentaires nous sont précieux.

Nous sommes reconnaissants de votre soutien et sommes impatients de vous servir à nouveau. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.

Merci encore d'avoir choisi MooseDesk !

Anne de l'équipe MooseDesk

2024年6月4日

So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!

QwertyKey
羅馬尼亞
使用應用程式 大約5小時
MOOSE INNOVATIONS INC. 已回覆 2024年7月14日

Hi QwertyKey,

It's Jason here. Thank you so much for your wonderful review! We're thrilled to hear that everything is working well for you and that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we're always here to help with anything you need. We appreciate your support and look forward to continuing to serve you!

Jason from MooseDesk Support Team

2024年4月5日

Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.

SWISH NATION
澳洲
使用應用程式 大約1個月
MOOSE INNOVATIONS INC. 已回覆 2024年4月22日

Hi SWISH NATION,

Thank you so so so much for your glowing review!

We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!

2024年11月4日

Support vor allem Mina top, sehr schnell und einfach sehr individuell wie sie auf meine fragen eingegangen ist, top app, sehr schöne kann es sehr empfehlen.

VENUSO
德國
使用應用程式 32分鐘
2024年4月23日

Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.

ShowerSpaah
英國
使用應用程式 10天
MOOSE INNOVATIONS INC. 已回覆 2024年5月22日

Hi ShowerSpaah!

It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one tutorials to ensure a smooth setup process. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

MooseDesk Team

2024年5月2日

This is an incredible tool and the support and service is outstanding. The App itself is fairly new and they are adding new features and tools all the time. It's only getting better and better. I have to stress again, I have never experienced such quick and personal service. AMAZING!

EvriGard
澳洲
使用應用程式 1天
MOOSE INNOVATIONS INC. 已回覆 2024年5月22日

Hi EvriGard,

Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.

Our team is always dedicated to providing exceptional service and top-notch product, and your kind words confirm we're on the right track

Thank you once again. If there's ever anything we can do to further enhance your experience, please don't hesitate to reach out!

Sincerely,
MooseDesk Team

2024年7月2日

Sehr Gut, besonders support

PrintLeast
美國
使用應用程式 大約2個月
MOOSE INNOVATIONS INC. 已回覆 2024年7月14日

Hallo Print Least,

Vielen Dank für Ihre wunderbare 5-Sterne-Bewertung im Shopify App Store! Ihr Feedback bedeutet uns sehr viel, und wir freuen uns, dass Ihnen unsere App gefällt.

Wenn Sie weitere Fragen oder Anmerkungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind gerne für Sie da!

Mit freundlichen Grüßen,

MooseDesk Team

2024年4月26日

MooseDesk is a standout Shopify app that significantly enhances the support experience. The FAQs and Customer Support system are intuitive, allowing for rapid setup and seamless integration into product pages. The upcoming Chat feature promises to further streamline customer interactions. A special shout-out to Jason from support — his exceptional assistance ensures users can make the most of all features. Highly recommend for any Shopify merchant looking to improve their customer service efficiently!

SMAVtronics
美國
使用應用程式 1天
MOOSE INNOVATIONS INC. 已回覆 2024年5月22日

Hi there,

Thank you so much for taking the time to share your experience with MooseDesk! We're thrilled to hear that our app has made such a positive impact on your Shopify store's support experience.

We take great pride in providing intuitive features that seamlessly integrate into your product pages, allowing for rapid setup and efficient customer service. It's fantastic to hear that our FAQs and Customer Support have met your expectations.

We're especially excited about the upcoming Chat feature and its potential to further streamline customer interactions. We're dedicated to continuously improving MooseDesk to meet the evolving needs of Shopify merchants like you."

MooseDesk Team