Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

評價 (193)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年3月29日

This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!

EverWolf
美國
使用應用程式 10天
MOOSE INNOVATIONS INC. 已回覆 2024年3月31日

Hi EverWolf,

Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Anne from MooseDesk Support Team

From MooseDesk Team"

2024年4月6日

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
加拿大
使用應用程式 27天
MOOSE INNOVATIONS INC. 已回覆 2024年4月22日

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

2024年11月29日

super nice!!!!!

My Store
中國
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi Nengzhuan Huang,

Thank you for your wonderful 5-star review on the Shopify App Store! Your support means the world to us and motivates us to keep improving. If you ever need assistance, please don't hesitate to reach out—we’re always here to help!

Best regards,
Sam from MooseDesk

2024年3月28日

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
義大利
使用應用程式 大約2個月
MOOSE INNOVATIONS INC. 已回覆 2024年3月31日

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

2024年8月7日

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

|c|o|l|o|u|r| of the day®
德國
使用應用程式 大約3小時
MOOSE INNOVATIONS INC. 已回覆 2024年9月1日

Hallo

Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.

Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!

Mina von MooseDesk

2024年3月9日

Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.

貓菓子 MAO KUE TSI
台灣
使用應用程式 大約24小時
MOOSE INNOVATIONS INC. 已回覆 2024年3月31日

Dear 貓菓子 MAO KUE TSI,

We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

Jason from MooseDesk Support Team

2024年2月1日

Tenacious to resolve every problem so far. Works like a charm. Top app.

Inspired Tops
美國
使用應用程式 5個月
MOOSE INNOVATIONS INC. 已回覆 2024年2月2日

Hi there,

Thank you so much for our kind words and your continued trust in MooseDesk. It truly makes our day.

Rest assured that we will keep on improving our services to make you feel even better when using our app.

In the meantime please don't hesitate to let us know if you need help with anything at any time. We're just a message away!

Have a wonderful day, and take care!

MooseDesk Support Team

2024年2月7日

This app is really easy to use and has a ton of features. The support has also been extremely helpful.

Runic Dice
美國
使用應用程式 8天
MOOSE INNOVATIONS INC. 已回覆 2024年2月15日

Hi there Runic Dice,

Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.

We will try our best to make the app get better and better.

Thank you once again for choosing MooseDesk! We are honored to have you as a valued customer.

Sincerely,
MooseDesk Team

2024年3月7日

Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.

Goods Nova
美國
使用應用程式 大約10小時
MOOSE INNOVATIONS INC. 已回覆 2024年3月10日

Dear Goods Nova,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.

MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.

Once again, thank you so much!

MooseDesk Team :)

2024年3月19日

Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!

Securando B2B Shop
德國
使用應用程式 大約19小時
MOOSE INNOVATIONS INC. 已回覆 2024年3月31日

Hi Securando B2B Shop,

Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.

Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team