Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

評論 (252)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年1月24日

Great app for easy chat support. They were quick to help me customize the chat button with a custom icon.

Kings Fine Art & Decor
美國
使用應用程式 10天
MOOSE INNOVATIONS INC. 已回覆 2025年2月2日

Hi there,

Your review truly made our team’s day! Providing excellent service is our top priority. We’ll be sure to share your kind words with them!

Thank you for your support and for being a valued customer. We look forward to serving you again soon.

Warm regards,
Anne from MooseDesk

2025年2月13日

So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.

Gardens & Seeds
美國
使用應用程式 1天
2025年2月21日

Love this app! Its amazing app and a lot of functionalities. The support MIA from MooseDesk is very helpful to setup my need and quick to resolve my issue.

Pride N Joy Co
新加坡
使用應用程式 4天
2025年2月6日

Iv'e been using the app for a day or so. It has cool features and their support team is great. Thomas helped me with an issue i was having, He was such a big help and very informative.

Carrington Beauty
美國
使用應用程式 大約19小時
2024年11月11日

.

Pureform.nl
荷蘭
使用應用程式 7個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi dear,

Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.

Sincerely,
Mina from MooseDesk Team

2024年11月29日

Great support! Great App Design! Enthusiastic about these people.

wowcanvas.ro
羅馬尼亞
使用應用程式 3個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi dear,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Anne from MooseDesk Team

2024年11月12日

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
英國
使用應用程式 7天
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Dear Frankton's,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk

2025年1月12日

A big thanks to customer service Mia for helping me finding my email account.
App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.

ROBOTBUY
香港特別行政區
使用應用程式 3天
MOOSE INNOVATIONS INC. 已回覆 2025年2月2日

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.

Wishing you all the best in the future!

Mia - MooseDesk Support Team

2024年11月11日

Short term review
I have just implimented MooseDesk

At first glance it appears to be feature rich and well customizable.

Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

Coast Ropes and Rescue
加拿大
使用應用程式 2個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi Coast Ropes and Rescue

Thank you for trusting in using our app and giving a great feedback to us!

We’re so glad you had a great experience with us and are already looking forward to welcoming you back. Thank you for your kind words and support—it means so much to our team

Sincerely,
Thomas from MooseDesk Team

2024年12月22日

i'm already enjoying it, it was so easy to install and set up everything

Nordzon
荷蘭
使用應用程式 22天
MOOSE INNOVATIONS INC. 已回覆 2024年12月31日

Dear Nordzon team

We’re so grateful for your incredible 5-star review! It’s wonderful to hear that you love the app and our service. Hearing your positive feedback energizes our team and reminds us why we love what we do.

We can’t wait to continue serving you in the future. Should you ever need assistance, feel free to reach out—we’re always here to help!

Warm regards,
Anne from MooseDesk