Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

評論 (252)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年1月11日

Easy to use, Great feature for any professional website. visually attractive.

Maisonrubaiyat.com
比利時
使用應用程式 8天
MOOSE INNOVATIONS INC. 已回覆 2025年2月2日

Hi Maité Reybrouck

Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations.

If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you!

Anne from MooseDesk

2025年1月23日

Very much impressed by the quite elaborated solution built by Moose around a simple chat box. Great solution for SMB in my opinion. Support very reactive at any time of the day - special thanks to Thomas and Mia!

DodoMarket: Gifts & Flower Delivery Mauritius
模里西斯
使用應用程式 大約11小時
MOOSE INNOVATIONS INC. 已回覆 2025年2月2日

Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.

Please don't hesitate to drop us a message anytime if you need more help.

All the best,
Mia - MooseDesk Support Team

2024年12月22日

This is hands-down the best app for managing customer support! I really like that everything is FREE! Plus the support from Anne is superb. She is always on time ready to answer all my questions promptly. If you are looking for the best FREE Shopify app for managing your customer support channel, look no further - Moose is the way to go!

STRONGIT SHOP
保加利亞
使用應用程式 1天
MOOSE INNOVATIONS INC. 已回覆 2024年12月31日

Dear STRONGIT SHOP Team,

We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again.

If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority!

Anne from MooseDesk Team

2024年11月12日

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Moparplus Antique Parts
加拿大
使用應用程式 2個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi Moparplus Antique Parts

We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon!

Sincerely,
Anne from MooseDesk

2024年11月16日

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!

The Hay Experts
英國
使用應用程式 3個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi The Hay Expert,

Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon!

Sincerely,
Anne from MooseDesk

2024年11月12日

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
肯亞
使用應用程式 29天
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi Credible Hats,

Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you!

Best regards,
Sam from MooseDesk

2024年11月19日

I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!

OZ Health Singapore
新加坡
使用應用程式 3個月
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi,

This is Anne here. We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future!

Sincerely,
Anne from MooseDesk

2024年11月12日

I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!

Stablos
美國
使用應用程式 5天
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi Stablos,

Thank you so much for your 5-star review! We’re thrilled to know you had a great experience. Your feedback inspires us to keep improving and serving you better. If you have any other concerns, feel free to chat with us.

Best regards,
Sam from MooseDesk

2024年10月31日

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
印度
使用應用程式 7天
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi Meteor Fashion,

We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.

Sincerely,
Anne from MooseDesk

2024年10月31日

My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.

CoverUp
美國
使用應用程式 25天
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi there,

Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!

Anne from MooseDesk