Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

評價 (192)

整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年11月5日

It is good application, I like it and integerated it in my platform on Day1

Braces
印度
使用應用程式 23天
2024年9月19日

Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)

Charming Beads
英國
使用應用程式 2天
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi Team Charming Beads,

Thank you so much for your fantastic 5-star review! We're delighted to know that our app has been helpful for your business. Your support and feedback mean the world to us and inspire us to keep improving. If you ever need any help or have suggestions, please don’t hesitate to reach out. We’re here to assist you every step of the way!

Best regards,
MooseDesk Support Team

2024年11月16日

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!

The Hay Experts
英國
使用應用程式 2天
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hi The Hay Expert,

Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon!

Sincerely,
Anne from MooseDesk

2024年11月27日

App looks great, still in early dev but main features are there. What sets this apart is their customer service which is amazing and are there to help you all the way. Big thanks to Riley!

UNFORGED
愛爾蘭
使用應用程式 大約3小時
MOOSE INNOVATIONS INC. 已回覆 2024年12月1日

Hello dear,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk Team

2024年10月2日

Sam was very helpful when responding to my queries. The team was also very quick to implement the changes I requested for. Highly recommend!

Bloomsbury Bakers
新加坡
使用應用程式 6天
MOOSE INNOVATIONS INC. 已回覆 2024年10月30日

Hi Bloomsbury Bakers,

Thank you for highlighting how much you enjoyed our customer service! Your feedback is invaluable, and we're delighted it met your expectations. We'll be sure to share your kind words with our team.

Thanks again for being part of our community,
Sam from MooseDesk

2024年9月25日

So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.

BB Boutique & Co.
美國
使用應用程式 1天
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi Latia,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
Riley from MooseDesk Team

2024年9月3日

Compared to only two other helpdesk options in the app store, this one has the most responsive support team. The features are key and the team is welcoming and open to new ideas if you need a lil tweek or mod. The price of FREE is Ultra-awesome but Its a matter of time before they start charging for this. Yet with the support you get and how close they make it match to your requirements, it will be worth it.

7OH+
美國
使用應用程式 大約20小時
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi 7OH+ Team,

Thanks a ton to your sincere feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you.

All the best,
Anne from MooseDesk Team

2024年10月15日

Thank you very much for helping me to be the best at every moment of the day and night. Greetings to your strong team

webzday
馬來西亞
使用應用程式 7天
2024年9月10日

All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.

Nirvana Shop
荷蘭
使用應用程式 2個月
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi Nirvana Team,

Though we cannot work together anymore, we are all so grateful for your kind review. We will work hard to become better and better. Hoping that we will meet your team again - using MooseDesk.

Cannot thank you enough for your time with us,
Anne from MooseDesk Team

2024年7月29日

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
美國
使用應用程式 大約2個月
MOOSE INNOVATIONS INC. 已回覆 2024年8月1日

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk