Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

評價 (132)

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年8月30日

Very nice app

Gizmos Reality
阿爾巴尼亞
使用應用程式 21天
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi there,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us. We are always ready to serve you!

Best regards,
MoosedeskTeam.

2024年9月1日

Awsome app and very fast support. Love it!

Nutri.se
瑞典
使用應用程式 2天
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi there,

Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

MooseDesk Support Team

2024年9月26日

Intuitive and user friendly app with lots of customisation. Very good support

The Sunny Shed
英國
使用應用程式 大約1小時
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi Ross,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email if you have any questions.

Best to you,
Mina from MooseDesk Team

2024年8月21日

Great CS and app! highly recommend

MugenSense
加拿大
使用應用程式 10天
MOOSE INNOVATIONS INC. 已回覆 2024年9月1日

Hi MugenSense,

Thank you so much for your kind words, it’s a great motivation for me and our team to keep improving ourselves!

It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns.

Have a great day!
Mia from MooseDesk Team

2024年5月28日

I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.

BALAAN
南韓
使用應用程式 2個月
MOOSE INNOVATIONS INC. 已回覆 2024年7月14日

Hi BALAAN,

Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.

Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!

Sincerely,
Riley from MooseDesk Support Team

2024年8月3日

Une fois que vous avez compris l'application, elle est facile à utiliser.

Mais le plus important pour moi est le support de l'application, et il est excellent !

Un grand merci !

Omorfiá cosmetics
瑞士
使用應用程式 大約22小時
MOOSE INNOVATIONS INC. 已回覆 2024年8月19日

Hiii Ketsia

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience avec nous. Vos aimables paroles comptent beaucoup pour notre équipe. Nous avons hâte de vous servir à nouveau bientôt !

Anne from MooseDesk Team

2024年7月17日

Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!

PRESSIE - Faux ongles 3D stylés
美國
使用應用程式 33分鐘
MOOSE INNOVATIONS INC. 已回覆 2024年8月1日

Maddie, hope you enjoy your wonderful day!

I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3

Please get in touch with us by Live Chat if you have any questions.

We are delighted to be working with you.
Mina from MooseDesk Team

2024年9月23日

bonjour , si vous me demandez quelle note je donnerais à votre application ; et bien je dirais: je vous donne un 20/20 . je vous trouve très réceptifs, et motivés pour réagir à nos difficultés concernant la pratique quotidienne de votre outil le ( widget chat Moosedesk) / enfin moi , je dirais aussi un mot pour vos conseillers qui sont en général bien accueillants et serviables et je retiendrais le soutiens de Mme Mina qui m' a très bien conseillée sur les options et les paramètres du widget , encore Merci ! . merci à eux aussi !jevous trouve très bien ! et je vous remercie grandement .cordialement

EnvyShop
法國
使用應用程式 4天
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

"We appreciate your kind words. I and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email. We are always happy to be with you.

Regards,
Mina from MooseDesk Team

2024年9月5日

awesome support - mina was very helpful. i reccomend

kebites
英國
使用應用程式 大約24小時
MOOSE INNOVATIONS INC. 已回覆 2024年9月29日

Hi kebites

We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.

Best,
Mina from MooseDesk Team.

2024年8月7日

Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!

Brook
美國
使用應用程式 大約1小時
MOOSE INNOVATIONS INC. 已回覆 2024年9月1日

Thank you very much!

We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D

If you require assistance, please contact us via Live Chat or email.

Have a wonderful day!
Mina from MooseDesk Team