MooseDesk FAQ & Helpdesk
Galerie propagovaných obrázků
Důležité informace
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Použití přímo v prostředí administrátora Shopify
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Funguje s nejnovějšími motivy
O této aplikaci
Uvedena
22. srpen 2023
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Správa požadavků na podporu , Nejčastější dotazyEasy build FAQ page, Product FAQ in 5 minutes. Manage tickets and customers in one workspace.
Exclusively built for Shopify merchants. MooseDesk provides FAQs, product FAQ and robust customer helpdesk to help you support customer faster, easier. Easily set up FAQ page in 5 minutes with appealing FAQ templates. Integrate FAQ to product page easily and customize it how you want. Manage all tickets easier with helpdesk function - to receive, answer. track customer faster than ever - in one workplace. Reach out to us for more custom features — all at your fingertips!
- FAQ Page: write and categorize articles, customize FAQ page easily
- Customized help widget: receive ticket efficiently
- Efficient helpdesk: Schedule send, ticket tag, customer note, and more
- Insightful reports: Team performance, Real-time ticket performance, and more
- 24/7 support availability: Round-the-clock service even in different time zones
Počet recenzí: 27
- 100 % hodnocení s 5 hvězdami
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0 % hodnocení s 4 hvězdami
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0 % hodnocení s 3 hvězdami
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0 % hodnocení s 2 hvězdami
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0 % hodnocení s 1 hvězdami
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.
While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.
Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Hi Prep4Life
Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.
We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.
We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
The team at MooseDesk are straight up awesome. The representative i spoke with Anne was above and beyond more then helpful. They are super friendly, attentive and willing to help with anything. I needed a function customized for my site and they had someone from the development team create it for me right away.
The app is amazing, the team is awesome and i highly recommend it to anyone needing a helpdesk system on their site and i look forward to working with them in the future!
Hi Skyler,
I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. The new features are going to be released soon, stay tuned for new updates Thank you for your support and for helping us improve our offerings
Best regards,
Anne from MooseDesk Support Team
Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.
Hi SWISH NATION,
Thank you so so so much for your glowing review!
We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!
Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!
Hi Filippo,
This is Anne from MooseDesk writing heartfelt gratitude for your review
We are really happy that you had a positive feedback with MooseDesk.
We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!
Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app
Hi Ball Mason,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
O této aplikaci
Uvedena
22. srpen 2023
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Správa požadavků na podporu , Nejčastější dotazyVytvořeno partnerem MOOSE INNOVATIONS INC.
Informace o partnerovi MOOSE INNOVATIONS INC.
Průměrné hodnocení: 5,0
Počet měsíců zkušeností s vývojem aplikací pro Shopify App Store: více než 6
333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA
Podpora
Poslat zprávuhelp@moosedesk.com
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
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