MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

Built for Shopify
Cena: zdarma
Hodnocení (5,0)
Recenze

Důležité informace

Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky

Vytvořeno pro vaši firmu
  • Použití přímo v prostředí administrátora Shopify
  • Funguje s nejnovějšími motivy

O této aplikaci

Uvedena

22. srpen 2023

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Easy build FAQ, Help center in 5 minutes. Manage tickets and customers in one helpdesk workspace.

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips!

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips! více
  • FAQ/Help center Page: write and categorize articles, customize FAQ page easily
  • Customized help widget: receive ticket efficiently
  • Efficient helpdesk: Schedule send, ticket tag, customer note, and more
  • Insightful reports: Team performance, Real-time ticket performance, and more
  • 24/7 support availability: Round-the-clock service even in different time zones

Počet recenzí: 33

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 100 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
13. květen 2024

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář MOOSE INNOVATIONS INC. odpověděl 22. květen 2024

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

11. duben 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář MOOSE INNOVATIONS INC. odpověděl 22. duben 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

5. duben 2024

Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.

SWISH NATION
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář MOOSE INNOVATIONS INC. odpověděl 22. duben 2024

Hi SWISH NATION,

Thank you so so so much for your glowing review!

We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!

28. březen 2024

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
Itálie
Doba používání aplikace: Asi 2 měsíci
Vývojář MOOSE INNOVATIONS INC. odpověděl 31. březen 2024

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

6. duben 2024

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
Kanada
Doba používání aplikace: 27 dny
Vývojář MOOSE INNOVATIONS INC. odpověděl 22. duben 2024

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

O této aplikaci

Uvedena

22. srpen 2023

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Vytvořeno partnerem MOOSE INNOVATIONS INC.

Informace o partnerovi MOOSE INNOVATIONS INC.

Průměrné hodnocení: 5,0

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 1

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Podpora

Poslat zprávu

help@moosedesk.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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