Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Tarification
Gratuit
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents
Note
5,0 (240)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! plus
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up

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Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

  • WhatsApp
  • Email
  • Live Chat
  • Facebook
  • Instagram
  • Livechat

Avis (240)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
5 janvier 2025

I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Gifts For Family Online
États-Unis
Environ un mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 3 février 2025

Dear Gifts For Family Online Team,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Maki from MooseDesk

7 décembre 2024

It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.

Software and Gaming
Pays-Bas
12 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 31 décembre 2024

Dear Software and Gaming Team,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley

27 novembre 2024

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!

MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.

What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.

If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

My Store
Inde
21 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 décembre 2024

Hi Gems Crowd,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Sam from MooseDesk

4 décembre 2024

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

Mazden
États-Unis
16 jours d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 31 décembre 2024

Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us.

If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you!

Anne from MooseDesk

11 novembre 2024

.

Pureform.nl
Pays-Bas
7 mois d’utilisation de l’application
MOOSE INNOVATIONS INC. a répondu 1 décembre 2024

Hi dear,

Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.

Sincerely,
Mina from MooseDesk Team

Assistance

Assistance relative à l’application fournie par MOOSE INNOVATIONS INC..

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Ressources

Ce développeur n’offre pas d’assistance directe en Français.

Développeur

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Lancement

22 août 2023

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