MooseDesk FAQ & Helpdesk
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Caractéristiques
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Utilisation directe dans l’interface administrateur Shopify
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Fonctionne avec les thèmes les plus récents
À propos de cette application
Lancement
22 août 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Gestion de tickets d’assistance , FAQCréez facilement une page FAQ, une FAQ produit en 5 minutes. Gérez les tickets et les clients dans un seul espace de travail.
Exclusivement conçu pour les marchands Shopify. MooseDesk fournit des FAQ, des FAQ produits et un robuste helpdesk client pour vous aider à supporter le client plus rapidement, plus facilement. Configurez facilement une page FAQ en 5 minutes avec des modèles de FAQ attrayants. Intégrez la FAQ à la page produit facilement et personnalisez-la comme vous le souhaitez. Gérez tous les tickets plus facilement avec la fonction helpdesk - pour recevoir, répondre. Suivez le client plus rapidement que jamais - dans un seul lieu de travail. Contactez-nous pour plus de fonctionnalités personnalisées — tout à portée de main!
- Page FAQ : rédigez et catégorisez des articles, personnalisez facilement la page FAQ
- Widget d'aide personnalisé : recevez efficacement les tickets
- Helpdesk efficace : Envoi programmé, tag de ticket, note client, et plus
- Rapports perspicaces : Performance de l'équipe, performance des tickets en temps réel, et plus
- Disponibilité du support 24/7 : Service continu même dans différents fuseaux horaires
Contient du texte traduit automatiquement
27 avis
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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0 % des avis sont des avis à 3 étoiles
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0 % des avis sont des avis à 2 étoiles
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0 % des avis sont des avis à 1 étoiles
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.
While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.
Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Hi Prep4Life
Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.
We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.
We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
The team at MooseDesk are straight up awesome. The representative i spoke with Anne was above and beyond more then helpful. They are super friendly, attentive and willing to help with anything. I needed a function customized for my site and they had someone from the development team create it for me right away.
The app is amazing, the team is awesome and i highly recommend it to anyone needing a helpdesk system on their site and i look forward to working with them in the future!
Hi Skyler,
I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. The new features are going to be released soon, stay tuned for new updates Thank you for your support and for helping us improve our offerings
Best regards,
Anne from MooseDesk Support Team
Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.
Hi SWISH NATION,
Thank you so so so much for your glowing review!
We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!
Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!
Hi Filippo,
This is Anne from MooseDesk writing heartfelt gratitude for your review
We are really happy that you had a positive feedback with MooseDesk.
We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!
Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app
Hi Ball Mason,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
À propos de cette application
Lancement
22 août 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Gestion de tickets d’assistance , FAQConçue par MOOSE INNOVATIONS INC.
À propos de MOOSE INNOVATIONS INC.
Note moyenne : 5,0
6 mois (ou plus) d’expérience dans la création d’applications pour l’App Store de Shopify
333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA
Assistance
Envoyer un messagehelp@moosedesk.com
Ressources
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