Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Prezzi
Prezzo: gratis
Elementi chiave
Si usa dal pannello di controllo Shopify
Compatibile con i temi più recenti
Valutazione
5,0 (178)

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk! altro
  • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
  • Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
  • Mobile app: Stay alert with sound notifications. Reply to customers on-the-go
  • Multilingual self-service: Track order & search FAQ with AI-powered translation
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
Elementi chiave
Si usa dal pannello di controllo Shopify
Compatibile con i temi più recenti

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

WhatsApp, Email, Live Chat, Facebook, Instagram, Livechat

Strumenti di modifica

Rich text editor, URL personalizzato

Opzioni di visualizzazione

Modelli personalizzati, Pagina del prodotto, Pagina delle domande frequenti, Feedback clienti

Messaggistica in tempo reale

Live Chat, Chat tramite email, Caricamenti di file, Notifiche push, Analisi degli agenti, Dati sui clienti

Risposte automatiche

Domande frequenti, Saluti, Invia trascrizione

Personalizzazione

Colore e font, Emoji e adesivi, Finestra di chat, Orario di lavoro, Messaggi di benvenuto, Pulsanti di chat, Aggiunta di tag, Assegnazione della chat, Avatar degli agenti

Recensioni (178)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 99% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
11 novembre 2024

.

Pureform.nl
Paesi Bassi
7 mesi di utilizzo dell’app
31 ottobre 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!

It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.

Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!

Try it out if you want to level up your customer service!

Meteor Fashion
India
7 giorni di utilizzo dell’app
12 novembre 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Regno Unito
7 giorni di utilizzo dell’app
22 settembre 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
Francia
29 giorni di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 29 settembre 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

12 novembre 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Credible Hats
Kenya
29 giorni di utilizzo dell’app

Assistenza

MOOSE INNOVATIONS INC. può rispondere a qualsiasi domanda riguardo Moose: Live Chat WhatsApp, FAQ.

Sviluppatore

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Lanciata

22 agosto 2023

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