Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

価格設定
価格:無料
ハイライト
最新テーマに対応
評価
5.0 (113)

Omnichannel support hub: Whatsapp button, Live chat, Helpdesk and customizable FAQ templates

Experience MooseDesk, your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly and make your store feel incredibly professional. Set up in 5 minutes. Support customer effortlessly easier with MooseDesk.

Experience MooseDesk, your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly and make your store feel incredibly professional. Set up in 5 minutes. Support customer effortlessly easier with MooseDesk. さらに表示する
  • Omnichannel: Whatsapp button, Live chat, Facebook, Messenger, Helpdesk
  • WhatsApp button: Direct to WhatsApp mobile app or desktop, customizable icons
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
  • Self-service: FAQ in widget, Order tracking with order status map & timeline
  • Order management: Create order in app, check customer order history, ...
ハイライト
最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

WhatsApp, Email, Live Chat, Tracking More

編集ツール

リッチテキストエディタ, カスタムURL

表示オプション

カスタムテンプレート, 商品ページ, よくある質問ページ, お客様のフィードバック

リアルタイムメッセージ

ライブチャット, メールチャット, ファイルのアップロード, プッシュ通知, エージェント分析, 顧客インサイト

自動応答

よくある質問, あいさつ, トランスクリプトの送信

カスタマイズ

色とフォント, 絵文字とスタンプ, チャットウィンドウ, 営業時間, ウェルカムメッセージ, チャットボタン, タグ付け, チャットの割り当て, エージェントのアバター

レビュー (112)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年8月5日

So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team

HTNetwork
イギリス
アプリの使用期間:5ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年8月19日

Hi Wendy,

We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!

Anne from MooseDesk Team

2024年8月13日

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

RustStop
オーストラリア
アプリの使用期間:3ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Hi Terry,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
MooseDesk Team

2024年9月22日

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
フランス
アプリの使用期間:29日
2024年9月4日

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
インド
アプリの使用期間:12日
2024年7月29日

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年8月1日

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk

サポート

Moose: Live Chat WhatsApp, FAQに関するご質問にはMOOSE INNOVATIONS INC.がお答えいたします。

開発者

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

リソース

この開発者は日本語での直接的なサポートを提供していません。

公開日

2023年8月22日

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