MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

Built for Shopify
가격: 무료
평점(5.0)
리뷰

하이라이트

속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.

귀하의 비즈니스에 적합
  • Shopify 관리자에서 바로 사용 가능
  • 최신 테마와 작동

앱 소개

출시됨

2023년 8월 22일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

Easy build FAQ, Help center in 5 minutes. Manage tickets and customers in one helpdesk workspace.

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips!

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips! 더 보기
  • FAQ/Help center Page: write and categorize articles, customize FAQ page easily
  • Customized help widget: receive ticket efficiently
  • Efficient helpdesk: Schedule send, ticket tag, customer note, and more
  • Insightful reports: Team performance, Real-time ticket performance, and more
  • 24/7 support availability: Round-the-clock service even in different time zones

리뷰 33개

전체 평점
5
평점 수준당 개수
  • 평점의 100%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2024년 5월 13일

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo
미국
앱 사용 기간 3개월
답글 MOOSE INNOVATIONS INC.개 2024년 5월 22일

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

2024년 4월 11일

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
미국
앱 사용 기간 3개월
답글 MOOSE INNOVATIONS INC.개 2024년 4월 22일

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

2024년 4월 5일

Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.

SWISH NATION
오스트레일리아
앱 사용 기간 대략 1개월
답글 MOOSE INNOVATIONS INC.개 2024년 4월 22일

Hi SWISH NATION,

Thank you so so so much for your glowing review!

We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!

2024년 3월 28일

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
이탈리아
앱 사용 기간 대략 2개월
답글 MOOSE INNOVATIONS INC.개 2024년 3월 31일

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

2024년 4월 6일

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
캐나다
앱 사용 기간 27일
답글 MOOSE INNOVATIONS INC.개 2024년 4월 22일

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

앱 소개

출시됨

2023년 8월 22일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

MOOSE INNOVATIONS INC. 제공

MOOSE INNOVATIONS INC. 정보

평점 5.0

Shopify 앱스토어용 앱 빌드 경력 1년

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

지원

메시지 보내기

help@moosedesk.com

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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