Moose: Live Chat WhatsApp, FAQ
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
- Prijs
-
Prijs: gratis
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
- Beoordeling
- 5,0 (194)
- Ontwikkelaar
- MOOSE INNOVATIONS INC.
Galerij met uitgelichte afbeeldingen
Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready
Your all-in-one customer support hub. Provide instant responses via live chat, email, and social media channels: Facebook, Instagram, Messenger, WhatsApp. Support in any languages with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, and Order Tracking - reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!
- Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
- Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
- Mobile app: Stay alert with sound notifications. Reply to customers on-the-go
- Multilingual self-service: Track order & search FAQ with AI-powered translation
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
Bevat onvertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
WhatsApp, Email, Live Chat, Facebook, Instagram, LivechatCategorieën
Bewerkingstools
Berichten versturen in real time
Geautomatiseerde antwoorden
Recensies (194)
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Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk
⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!
MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.
What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.
If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
Hi Gems Crowd,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Sam from MooseDesk
MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE!
It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much.
Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick!
Try it out if you want to level up your customer service!
Hi Meteor Fashion,
We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future.
Sincerely,
Anne from MooseDesk
My experience with Moose is great. I was having trouble with the chat widget showing and contacted customer support. The Team Member who helped me resolve this problem was Anne. She is kind, and helpful, and kept me updated along the way. I highly recommend Moose for your chat services and for customers who truly value customer service.
Hi there,
Thank you so much for your kind words and 5-star review! It means the world to us that you had such a positive experience. Our goal is always to provide the best possible service, and knowing we achieved that for you is incredibly rewarding. We truly appreciate your support and can’t wait to serve you again in the future!
Anne from MooseDesk
Ondersteuning
MOOSE INNOVATIONS INC. kan al je vragen beantwoorden over Moose: Live Chat WhatsApp, FAQ.
Ontwikkelaar
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
22 augustus 2023
Uitgelicht in
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