![Moose: Live Chat, FAQ Helpdesk](https://cdn.shopify.com/app-store/listing_images/d2676c33fa9d7ec9e2284b03d6a4d0bb/icon/CMiP-dXQ9v8CEAE=.png)
Moose: Live Chat, FAQ Helpdesk
- Prijs
-
Prijs: gratis
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
- Beoordeling
- 5,0 (55)
- Ontwikkelaar
- MOOSE INNOVATIONS INC.
Galerij met uitgelichte afbeeldingen
Omnichannel ondersteuning: Live Chat, Helpdesk, WhatsApp-knop, FAQ-pagina, FAQ Order tracking widget
Alles-in-één klantenserviceoplossing: Livechat, Ticket Helpdesk, WhatsApp-knop, FAQ-pagina, FAQ-widget, Order tracking widget en meer! Zorg dat je nooit een bericht mist en lever snelle oplossingen via meerdere kanalen. Geef je klanten 24/7 zelfbedieningsopties via een intuïtieve FAQ-pagina en zelfbedieningswidget. Alles ingesteld in 5 minuten. Ondersteun klanten gemakkelijker, beter en sneller met MooseDesk!
- Omnichannel: Live chat, Ticket Helpdesk, WhatsApp-knop, ...
- FAQ Builder: Vooraf gebouwde FAQ & Contacteer Ons sjabloon. 1-klik installatie
- Gemerkt zelfbediening: FAQ in widget, Order tracking, ...
- Orderbeheer: Orderstatus, datum & tijd, betaald bedrag, beheer retouren
- 24/7 ondersteuningsbeschikbaarheid: Dag en nacht service, zelfs in verschillende tijdzones
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Berichten versturen in real time
Geautomatiseerde antwoorden
Aanpassing
Geïntroduceerd
22 augustus 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Werkt met
WhatsApp, Email, Live ChatRecensies (55)
- 100% recensies zijn 5 sterren
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0% recensies zijn 4 sterren
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0% recensies zijn 3 sterren
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0% recensies zijn 2 sterren
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0% recensies zijn 1 sterren
I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.
Hi Terry,
Thank you so much for your kind words and for always being the one of the best customer we have ever had. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
MooseDesk Support Team
The App is great and the customer service is out of this world. I have never seen such resposiveness and willingness to help. They have done several customisations within a few hours and always ready to tweak things when needed. I am loving using the App and it's exciting to see the new features they keep releasing. Thank you guys!
Hi Ollie+Zara,
Thank you so much for your fantastic review! We're thrilled to hear that you love the app and have had such a positive experience with our customer service team.
We're always here to assist with any customizations and tweaks you need. Your excitement about our new features is incredibly motivating for us. Thank you for your kind words and continued support!
Jason from MooseDesk Support Team
Exceptional App and Outstanding Support!
I am extremely happy with MooseDesk FAQ & Helpdesk. The app itself is fantastic, offering all the features we need to manage our helpdesk and FAQs efficiently. It's user-friendly, reliable, and seamlessly integrates with our Shopify store.
What truly sets MooseDesk apart is their outstanding customer support. The team has been incredibly responsive and helpful, addressing all my customization requests promptly and effectively. They went above and beyond to ensure everything worked perfectly, even on mobile devices.
I’ve never experienced such a high level of support with any other app. The team's dedication and commitment to providing an excellent user experience are truly commendable.
If you’re looking for a top-notch helpdesk solution with exceptional support, look no further than MooseDesk FAQ & Helpdesk. Highly recommended!
Thank you, MooseDesk team, for your incredible app and stellar support!
Hi 199 Kart,
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying our app. Your support means a lot to us. If you ever have more feedback or suggestions, feel free to share. We appreciate your support!
Thank you for choosing us
MooseDesk Team
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.
While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.
Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Hi Prep4Life
Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.
We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.
We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.
Hi Enjoy Better Coffee & Tea
Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
Jason from MooseDesk Support Team
Ondersteuning
MOOSE INNOVATIONS INC. kan al je vragen beantwoorden over Moose: Live Chat, FAQ Helpdesk.
Ontwikkelaar
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