Moose: Live Chat WhatsApp, FAQ
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
- Prijs
-
Prijs: gratis
- Hoogtepunten
- Werkt met de nieuwste thema's
- Beoordeling
- 5,0 (120)
- Ontwikkelaar
- MOOSE INNOVATIONS INC.
Galerij met uitgelichte afbeeldingen
Omnichannel ondersteuningshub: Whatsapp-knop, Live chat, Helpdesk en aanpasbare FAQ-sjablonen
MooseDesk: Jouw alles-in-één klantenondersteuningshub. Chat in realtime met klanten via WhatsApp-knop, Live chat, E-mail, Helpdesk via zowel desktop als mobiel. Geef klanten zelfbedieningsfuncties zoals FAQ-pagina's, widget-FAQ en geavanceerde Order Tracking - waardoor je werkdruk vermindert terwijl je snellere ondersteuning biedt. Pas de widget moeiteloos aan. Ondersteun klanten altijd en overal met onze mobielvriendelijke versie. Installeer in 5 minuten. Snellere en eenvoudigere klantenondersteuning met MooseDesk!
- Omnichannel: Whatsapp-knop, Live chat, Facebook, Messenger, Helpdesk
- WhatsApp-knop: Direct naar WhatsApp mobiele app of desktop, aanpasbare pictogrammen
- Mobielvriendelijke versie: Beheer alle tickets en live chats op je mobiele telefoon
- FAQ Builder: Vooraf gebouwde FAQ- en Contacteer ons-sjablonen, product-FAQ. 1-klik installatie
- Zelfbediening: FAQ in widget, Order tracking met orderstatuskaart en tijdlijn
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
WhatsApp, Email, Live Chat, Tracking MoreCategorieën
Alle functies
Bewerkingstools
- RTF-editor
- Aangepaste URL
Weergaveopties
- Eigen templates
- Productpagina
- Pagina met veelgestelde vragen
- Feedback van klanten
Berichten versturen in real time
- Live chat
- E-mailchat
- Bestanden uploaden
- Pushmeldingen
- Agentanalytics
- Klantinzichten
Geautomatiseerde antwoorden
- Veelgestelde vragen
- Begroetingen
- Transcript versturen
Aanpassing
- Kleur en lettertype
- Emoji's en stickers
- Chatvenster
- Openingstijden
- Welkomstberichten
- Chatknoppen
- Tagging
- Chattoewijzing
- Agentavatar
Bewerkingstools
Weergaveopties
Berichten versturen in real time
Geautomatiseerde antwoorden
Aanpassing
Recensies (120)
- 100% recensies zijn 5 sterren
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0% recensies zijn 4 sterren
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0% recensies zijn 3 sterren
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0% recensies zijn 2 sterren
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0% recensies zijn 1 sterren
So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team
Hi Wendy,
We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!
Anne from MooseDesk Team
Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.
Hi Terry,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
MooseDesk Team
I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.
Hi there,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our products and services for valued customers like you.
Have a wonderful day, and take care!
Mia from MooseDesk Team
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Mina from MooseDesk Team
Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!
Hi Andre,
Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
Ondersteuning
MOOSE INNOVATIONS INC. kan al je vragen beantwoorden over Moose: Live Chat WhatsApp, FAQ.
Ontwikkelaar
Geïntroduceerd
22 augustus 2023
Uitgelicht in
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